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Pinpoint Test P: An Individual Button/Feature Is Inoperative From The RKE (Remote Keyless Entry) Transmitter

  1. Normal Operation and Fault Conditions 

    REFER to: Handles, Locks, Latches and Entry Systems - Vehicles With: One-Touch Open Driver Window - System Operation and Component Description .

    Possible Sources 

    • Key-in-ignition warning system concern
    • Door lock system concern
    • Horn system concern
    • Liftgate release concern
    • Turn signal system concern
    • RKE transmitter

    Visual Inspection and Pre-checks 

    • Inspect the RKE transmitter for damage.

  2. P1 CHECK THE KEY-IN-IGNITION WARNING CHIME OPERATION

    • NOTE: Make sure the key is removed from the ignition lock cylinder.

      Open the driver door.

    Does the key-in-ignition warning chime sound? 

    Yes  REFER to: Instrumentation, Message Center and Warning Chimes .
    No  GO to  P2
  3. P2 VERIFY THE DOOR LOCK OPERATION

    • Press the lock and unlock button on a door lock control switch while observing the door lock operation.

    Do the door locks operate? 

    Yes  GO to  P3
    No  GO to Pinpoint Test J 
  4. P3 VERIFY THE HORN OPERATION USING THE HORN OUTPUT (HORN) PID (PARAMETER IDENTIFICATION)

    • Ignition ON.

    • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).

    • Using a diagnostic scan tool, select the BCMPID HORN and active command the horn on and then off.

    Does the horn sound when commanded on? 

    Yes  GO to  P4
    No  REFER to: Horn .
  5. P4 VERIFY THE HAZARD LAMP OPERATION

    • Activate the hazard flasher lamp function.

    Do all of the turn lamps operate? 

    Yes  If equipped with a liftgate, GO to  P5 If not equipped with a liftgate, REPLACE the suspect RKE transmitter. If the suspect RKE transmitter is an Integrated Keyhead Transmitter (IKT), ERASE and PROGRAM the keys. REFER to:Key Programming Using Two Programmed Keys or Key Programming Using Two Programmed Keys - Vehicles With: Keyless Vehicle System . If the suspect RKE transmitter is a key fob, PROGRAM the RKE transmitter. REFER to: Remote Keyless Entry (RKE) Transmitter Programming .
    No  REFER to: Turn Signal and Hazard Lamps .
  6. P5 VERIFY THE LIFTGATE LATCH RELEASE OPERATION

    • Unlock the doors using a door lock control switch.

    • Press the liftgate release switch located on the liftgate.

    Does the liftgate latch release? 

    Yes  REPLACE the suspect RKE transmitter. If the suspect RKE transmitter is an Integrated Keyhead Transmitter (IKT), ERASE and PROGRAM the keys. REFER to: Key Programming Using Two Programmed Keys or Key Programming Using Two Programmed Keys - Vehicles With: Keyless Vehicle System . If the suspect RKE transmitter is a key fob, PROGRAM the RKE transmitter. REFER to: Remote Keyless Entry (RKE) Transmitter Programming .
    No  GO to Pinpoint Test N