Symptom Chart(s)
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| A module does not respond to the scan tool | Communication concern Wiring, terminals or connectors Fuse Module |
REFER to: Communications Network . |
| The rear video is inoperative or does not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The video display shows REAR VIDEO CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP and a black screen/no image | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots) | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| Frozen screen or slow screen transitions (touchscreen only) | APIM FDIM |
DIAGNOSE the APIM and FDIM. See: The FDIM is inoperative or does not operate correctly. REFER to: Information and Entertainment System . |
| Manual zoom function is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| Visual park aid alert is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| Active guidelines are not displayed on the rear parking aid camera image | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Fixed guidelines are not displayed on the video image | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Video camera delay feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Video image is upside down | Internal rear parking aid camera failure Incorrect rear parking aid camera installed on vehicle |
VERIFY that the correct rear parking aid camera is installed in the vehicle. If the correct camera is installed and the concern is still present, INSTALL a new rear parking aid camera. REFER to: Rear Parking Aid Camera . |
| All other image concerns | Refer to the Pinpoint Test | GO to Pinpoint Test A |