Pinpoint Test A: Both Power Windows Are Inoperative

Refer to POWER WINDOWS for schematic and connector information.
Normal Operation and Fault Conditions

REFER to: Glass, Frames and Mechanisms - Vehicles With: SYNC 3/SYNC 3 Lite, Vehicles Without: SYNC - System Operation and Component Description .

Possible Sources
- Fuse
- Wiring, terminals or connectors
- Driver door window control switch
Visual Inspection and Pre-checks
- Verify BCM fuse 3 (7.5A) and 38 (30A) are OK.

A1 CHECK FOR VOLTAGE TO THE DRIVER DOOR WINDOW CONTROL SWITCH

Ignition OFF.

Disconnect: Driver Door Window Control Switch C535A.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C535A-7	Courtesy of FORD MOTOR COMPANY	Ground
C535A-8	Courtesy of FORD MOTOR COMPANY	Ground

Are the voltages greater than 11 volts?

Yes

GO to A2

No	VERIFY BCM fuse 3 (7.5A) and 38 (30A) are OK. If OK, REPAIR the circuit in question. If not OK, REFER to OEM Electrical Wiring Diagram Introduction to identify the possible causes of the circuit short. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .

A2 CHECK THE DRIVER DOOR WINDOW CONTROL SWITCH GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C535A-2	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes	INSTALL a new driver door window control switch. REFER to: Front Door Window Control Switch .

No	REPAIR the circuit. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .