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Home >> Ford >> 2021 >> Explorer Limited Hybrid, 4WD >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 34 (Starting System - 3.3L DURATEC-V6) >> Diagnosis And Testing >> Starting System - 3.3L Duratec-V6 >> Pinpoint Test(s) >> Pinpoint Test B : Engine Does Not Crank - Without Push-Button Start

Pinpoint Test B : Engine Does Not Crank - Without Push-Button Start

WARNING: This page is about a different variant/trim than selected.
  1. Refer to STARTING SYSTEM for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Starting System - 3.3L Duratec-V6  .

    DTC Fault Trigger Conditions 

    DTC Description Fault Trigger Condition
    PCM P06E9:00 Engine Starter Performance: No Sub Type Information No engine rotation detected during crank event.

    Possible Sources 

    • Battery
    • Battery cables
    • Starter motor
    • BJB starter relay

    Visual Inspection and Pre-checks 

    • Inspect the Run/start relay.
    • Inspect the high current BJB connections.
    • Verify the BJB fuse 18 (30A).
    • Verify the BCM fuse 20 (5A).
    • Inspect the Integrated Keyhead Transmitter (IKT).

  2. NOTE: Make sure battery voltage is greater than 12.2 volts prior to and during this pinpoint test.
  3. NOTE: Do not have a battery charger attached during vehicle testing.
  4. B1 PERFORM INSPECTION AND VERIFICATION

    Was an obvious cause for an observed or reported concern found? 

    Yes  Correct the cause as necessary.
    No  GO to  B2
  5. B2 VERIFY THE BCM (BODY CONTROL MODULE) AND PCM (POWERTRAIN CONTROL MODULE) PASS THE NETWORK TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform the Network Test.

    Did the BCM and PCM pass the Network Test? 

    Yes  GO to  B3
    No  REFER to: Communications Network .
  6. B3 RETRIEVE DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, perform BCM and PCM self-tests.

    Are any Diagnostic Trouble Codes (DTCs) present? 

    Yes  For all BCM Diagnostic Trouble Codes (DTCs), refer to the Diagnostic Trouble Code (DTC) Chart  . For PCM DTC P06E9, GO to  B4 For all other PCM Diagnostic Trouble Codes (DTCs), REFER to: Electronic Engine Controls .
    No  GO to  B4
  7. B4 CHECK BCM (BODY CONTROL MODULE) IGN_SW_STATE PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).

    • Monitor the BCMPID IGN_SW_STATE while turning the ignition switch from OFF to START.

    Does the PID change from Off to Start when the ignition switch is turned from OFF to START? 

    Yes  GO to  B5
    No  DIAGNOSE No power in Start. REFER to: Steering Wheel and Column Electrical Components .
  8. B5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) IN GEAR-TRANSMISSION IS APPLYING A LOAD TO ENGINE (IN_GEAR) PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).

    • Monitor the PCMPID IN_GEAR, while placing the gear selector in PARK and then NEUTRAL.

    Does the PID read No in both positions? 

    Yes  GO to  B6
    No  REFER to: DTC Chart and Pinpoint Tests - 3.3L Duratec-V6 .
  9. B6 CHECK THE PCM (POWERTRAIN CONTROL MODULE) ENGINE CRANKING (ENG_CRANK) PID (PARAMETER IDENTIFICATION)

    • Make sure the transmission is in PARK or NEUTRAL.

    • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).

    • Monitor the PCM PID ENG_CRANK while turning the ignition switch to the START position.

    Does the PID change from Inactive to Active? 

    Yes  GO to  B7
    No  GO to  B17
  10. B7 CHECK THE STARTER RELAY CONTROL OPERATION

    NOTE: The following step uses a test light to simulate normal circuit loads. To avoid connector terminal damage, use the Flex Probe Kit for the test light probe connection to the vehicle. Do not use the test light probe directly on any connector.

    • Remove the BJB starter relay.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD513504Courtesy of FORD MOTOR COMPANY

      BJB starter relay pin 2
      GFD509696Courtesy of FORD MOTOR COMPANY
      GFD513504Courtesy of FORD MOTOR COMPANY

      BJB starter relay pin 1

    • Make sure the transmission is in PARK or NEUTRAL.

    • While holding the key in the START position, observe the test light.

    Does the test light illuminate when the key is in the START position? 

    Yes  GO to  B8
    No  GO to  B15
  11. B8 CHECK THE VOLTAGE TO THE STARTER RELAY

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD513504Courtesy of FORD MOTOR COMPANY

      BJB starter relay pin 3
      GFD509690Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  B9
    No  VERIFY the BJB fuse 18 (30A) is OK. If OK, REPAIR the circuit for an open. If not OK, REFER to OEM Electrical Wiring Diagram Introduction to identify the possible causes of the circuit short.
  12. B9 CHECK THE STARTER MOTOR OPERATION AT THE STARTER RELAY

    • Ignition OFF.

    • With the transmission in PARK or NEUTRAL, momentarily connect a fused jumper wire:
      Positive Lead Measurement / Action Negative Lead
      GFD513504Courtesy of FORD MOTOR COMPANY

      BJB starter relay pin 3
      GFD509692Courtesy of FORD MOTOR COMPANY
      GFD513504Courtesy of FORD MOTOR COMPANY

      BJB starter relay pin 5

    Did the starter engage and the engine crank? 

    Yes  INSTALL a new starter relay.
    No  GO to  B10
  13. B10 CHECK THE BATTERY GROUND CABLES

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD513505Courtesy of FORD MOTOR COMPANY
      GFD509690Courtesy of FORD MOTOR COMPANY
      Ground G116
      GFD513505Courtesy of FORD MOTOR COMPANY
      GFD509690Courtesy of FORD MOTOR COMPANY
      Ground G117

    Are the voltages greater than 11 volts? 

    Yes  GO to  B11
    No  CLEAN or INSTALL new negative battery cables as necessary. REFER to: Battery Cables - 3.3L Duratec-V6 .
  14. B11 CHECK THE STARTER MOTOR GROUND

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD513505Courtesy of FORD MOTOR COMPANY
      GFD509690Courtesy of FORD MOTOR COMPANY
      GFD513506Courtesy of FORD MOTOR COMPANY

      Starter motor case

    Is the voltage greater than 11 volts? 

    Yes  GO to  B12
    No  CLEAN the starter motor mounting flange and MAKE SURE the starter motor is correctly mounted. REFER to: Starter Motor .
  15. B12 CHECK THE VOLTAGE TO THE STARTER MOTOR

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C1716A-1 ("B" terminal)
      GFD509690Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  B13
    No  INSTALL a new positive battery cable. REFER to: Battery Cables - 3.3L Duratec-V6 .
  16. B13 CHECK THE STARTER MOTOR FOR CORRECT OPERATION

    Was an obvious cause found? 

    Yes  Correct the cause as necessary.
    No  GO to  B14
  17. B14 CHECK FOR START INPUT AT THE STARTER

    • Connect BJB starter relay.

    • Disconnect Starter solenoid C1716B.

    • While holding the key in the START position, measure:
      Positive Lead Measurement / Action Negative Lead
      C1716B-1 ("S" terminal)
      GFD509690Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  CLEAN the starter solenoid "S" terminal and starter solenoid connector. CHECK the wiring and the starter motor for a loose or intermittent connection.
    No  REPAIR the circuit for an open.
  18. B15 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CONTROL CIRCUITS FOR A SHORT TO GROUND

    • Ignition OFF.

    • Disconnect PCM C175B.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C1551B-78
      GFD509691Courtesy of FORD MOTOR COMPANY
      Ground
      C1551B-44
      GFD509691Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances greater than 10, 000 ohms? 

    Yes  GO to  B16
    No  REPAIR the affected circuit.
  19. B16 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CONTROL CIRCUITS FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C1551B-78
      GFD509691Courtesy of FORD MOTOR COMPANY
      BJB starter relay pin 2
      C1551B-44
      GFD509691Courtesy of FORD MOTOR COMPANY
      BJB starter relay pin 1

    Are the resistances less than 3 ohms? 

    Yes  GO to  B17
    No  REPAIR the affected circuit.
  20. B17 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all PCM connectors.

    • Repair:

      • corrosion (install new connectors or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the PCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to PCM GUIDED ROUTINE TESTING .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.