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Symptom Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart: Instrument Panel and Interior Switches Illumination 

Condition Possible Sources Action
A module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
Module
All illumination (networked and non-networked) does not dim or increase brightness Refer to the Pinpoint Test GO to Pinpoint Test A 
All networked illumination is inoperative (non-networked illumination functions correctly) Refer to the Pinpoint Test GO to Pinpoint Test B 
All non-networked illumination sources are inoperative (networked illumination functions correctly) Refer to the Pinpoint Test GO to Pinpoint Test C 
All non-networked illumination sources are always on (networked illumination functions correctly) Refer to the Pinpoint Test GO to Pinpoint Test E 
One or more non-networked illumination source is inoperative Refer to the Pinpoint Test GO to Pinpoint Test D 
A single non-network illuminated switch or component is always on Illuminated switch or component INSTALL a new illuminated switch or component.
Steering wheel switch(es) illumination without Active Front Steering is inoperative or always on Refer to the Pinpoint Test GO to Pinpoint Test I 
Steering wheel switch(es) illumination with Active Front Steering is inoperative or always on Refer to the Pinpoint Test GO to Pinpoint Test J 
The LH front door lock/memory set or window control switch illumination is inoperative or always on Refer to the Pinpoint Test GO to Pinpoint Test F 
The RH front door lock and/or window control switch illumination is inoperative or always on Refer to the Pinpoint Test GO to Pinpoint Test G 
The rear door window control switch illumination is inoperative or always on Refer to the Pinpoint Test GO to Pinpoint Test H 
The IPC illumination is inoperative or does not dim Refer to the Pinpoint Test GO to Pinpoint Test K 
The ACM/ illumination is inoperative or does not dim Refer to the Pinpoint Test GO to Pinpoint Test L 
The FCIM/ illumination is inoperative or does not dim Refer to the Pinpoint Test GO to Pinpoint Test M 
The FDIM illumination is inoperative or does not dim Refer to the Pinpoint Test GO to Pinpoint Test N