Liftgate Latch
WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.
The liftgate latch is a sealed unit and contains the latch lock/unlock switch and ajar switch. The lock actuator is serviced separately. The lock actuator operates in two directions, depending on the polarity of the voltage. The latch can be lubricated, if needed.