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Pinpoint Test D : The Video Delay Or Guidelines Are Inoperative

  1. D1 PERFORM A NETWORK TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform a network test.

    Do all modules pass the network test? 

    Yes  GO to  D2
    No  REFER to: Communications Network .
  2. D2 CHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)

    • Using a diagnostic scan tool, perform the BCM self-test.

    Are any BCM Diagnostic Trouble Codes (DTCs) retrieved? 

    Yes  REFER to the BCM DTC Chart .
    No  If the vehicle is equipped with a display in the interior auto-dimming mirror, GO to  D6. If the vehicle is not equipped with a display in the interior auto-dimming mirror, GO to  D3
  3. D3 CHECK THE SASM (STEERING ANGLE SENSOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, perform the SASM self-test.

    Are any SASM Diagnostic Trouble Codes (DTCs) retrieved? 

    Yes  REFER to: Anti-Lock Brake System (ABS) and Stability Control .
    No  If the vehicle is equipped with a touchscreen centerstack infotainment display, GO to  D5. If the vehicle is equipped with a 4.2 inch (107 mm) centerstack infotainment display, GO to  D4
  4. D4 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) SELF-TEST

    • Using a scan tool, perform the FCDIM self-test.

    Are any Diagnostic Trouble Codes (DTCs) retrieved? 

    Yes  REFER to: Information and Entertainment System .
    No  For a video delay concern, GO to  D9. For a fixed or active guideline concern, GO to  D6
  5. D5 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the APIM self-test.

    Are any Diagnostic Trouble Codes (DTCs) retrieved? 

    Yes  REFER to: Information and Entertainment System .
    No  For a video delay concern, GO to  D8. For a fixed or active guideline concern, GO to  D6
  6. D6 CHECK THE LIFTGATE/REAR CARGO DOOR AJAR SWITCH STATUS PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).

    • Monitor the DOOR_SW_LUGG PID while opening and closing the liftgate or rear cargo doors.

    Does the PID agree with the liftgate position? 

    Yes  GO to  D7
    No  REFER to: Locks, Latches and Entry Systems - Vehicles With: One-Touch Open and Close Front Windows .
  7. D7 ISOLATE THE CAMERA

    • Ignition OFF.

    • Test the system for normal operation.

    Is the concern still present? 

    Yes  GO to  D10
    No  The concern was caused by an inoperative rear parking aid camera.
  8. D8 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the APIM connector and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the APIM connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new APIM. For non touchscreen, REFER to: SYNC Module [APIM] or for touchscreen, REFER to: SYNC Module [APIM] - With Touchscreen .
    No  The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  9. D9 CHECK FOR CORRECT FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the FCDIM connector and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the FCDIM connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new FCDIM. Refer to: Front Control/Display Interface Module (FCDIM) .
    No  The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
  10. D10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the BCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to BCM Hardware Testing .
    No  The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.