Symptom Chart(s)

Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart: Active Park Assist

Condition	Possible Sources	Action
A module does not communicate with the scan tool	Fuse Wiring, terminals or connectors Module	REFER to: Communications Network .
The active park assist system does not respond when the active park assist switch is pressed	Refer to the Pinpoint Test	GO to Pinpoint Test F
The active park assist switch status LED is inoperative or always on	Refer to the Pinpoint Test	GO to Pinpoint Test E
The centerstack infotainment display displays an "Active Park Assist fault" message	Refer to the Pinpoint Test	GO to Pinpoint Test G
The centerstack infotainment display displays "Active Park Assist is not available" message	Any door or liftgate (except the driver door) was ajar when the system was activated AdvanceTrac® was off when the system was activated An ABS or AdvanceTrac® event was in progress when the system was activated The battery was recently disconnected The PSCM and/or the ABS module were recently reprogrammed The vehicle is brand new from the manufacturing plant (and has not been driven above 50 km/h (30 mph) with minimal steering input for 30 seconds)	The active park assist system is not available if any door (except the driver door) is ajar, if the AdvanceTrac® is off, if an ABS or AdvanceTrac® event is in progress when the system is being activated by the driver. The active park assist system is not available immediately after a battery disconnect or if the PSCM and/or the ABS module were recently reprogrammed. PERFORM the following: drive the vehicle straight on a flat/smooth road above 50 km/h (30 mph) with minimal driver steering input for 30 seconds. Abort this step at any time to maintain safe driving, and repeat the process if required. If completed correctly, active park assist will be available upon pressing the active park assist switch.
The active park assist system does not position the vehicle correctly	Dirty or iced over active park assist sensor(s)	CLEAN the front bumper cover and active park assist sensor with high-pressure water.
	Active park assist sensor bezel(s) or active park assist sensor(s) locked into the front bumper incorrectly	REMOVE and correctly INSTALL the active park assist sensor(s) as necessary.
	Active park assist sensors affected by sudden change in ambient air temperature	The temperature of the air around the vehicle can change rapidly, such as the vehicle being driven into or out of a parking garage or car wash. As a result, the air temperature displayed in the vehicle may not be close enough to the actual ambient air temperature. The active park assist system relies on accurately sensing the ambient air temperature to compensate the sensors. No action is required.
	The tires are not inflated to the correct pressure, the tires are not the same size or the tires are not the OE (original equipment) size.	INSPECT the tire condition, pressure and size. A considerably worn tire positions the vehicle far from the curb. A larger size tire positions the vehicle closer to the curb. REPAIR or REPLACE tire(s) as necessary.
	The driver allowed the vehicle to roll in the opposite direction of the transmission, such as rolling forward when the reverse gear is selected	INFORM the customer not to allow the vehicle to roll in the opposite direction when operating the active park assist system. REFER to the Owner's Literature.
	An irregular curb is present along the parking space	The system may not be able to align the vehicle to curbs that are damaged, very shallow or covered by debris. If this is the circumstance, the system aligns the vehicle relative to the front bordering object.
	A vehicle or object bordering the parking space is not aligned with the parking space.	The system aligns the vehicle to the front vehicle or object when the system does not detect a curb.
	One of the parked vehicles has an elevated attachment, such as a salt spreader or moving truck bed that the sensors cannot detect	Elevated attachments may not be detected by the system.
	The parking space length or parked objects position has changed after the vehicle has passed the parking space	The system scans the parking space as the vehicle is driven by the available spaces. Therefore, the system cannot detect if the parked vehicle or objects position has changed after the parking space has been scanned. No action needs to take place at this time.
The active park assist system does not offer available parking spaces	The vehicle is being driven too close or too far from the adjacent vehicle and/or objects	The vehicle must be driven greater than 406.4 mm (16 in) and less than 1, 524 mm (60 in) from the adjacent vehicle.
	The parking space available is too small	The active park assist system only allows available parking spaces that are larger than 1.2 times the size of the vehicle. The system is operating correctly at this time.
	There may not be enough room to maneuver the vehicle into the available space	There needs to be enough space on the opposite side of the vehicle to allow the front of the vehicle to swing out as the operator backs into the space.
	An obstruction may be covering the active park assist sensor(s)	INSPECT and CLEAN the active park assist sensor(s). REMOVE any obstruction that is covering the sensor(s).