Pinpoint Test A : The Rear Video Is Inoperative

A1 CHECK AND CLEAN THE REAR PARKING AID CAMERA LENS
- Clean and make sure the rear parking aid camera lens is clear of any debris.
- Ignition ON.
- Test the rear parking aid camera system and check the rear parking aid camera image.
Is the rear parking aid camera concern still present?

Yes GO to A2

No The system is operating correctly at this time. The concern was caused by a dirty rear parking aid camera lens.

A2 CHECK THE REVERSING LAMPS OPERATION
- Check the operation of the reversing lamps.
Do the reversing lamps illuminate only in reverse?

Yes GO to A3

No REFER to: Reversing Lamps

A3 PERFORM A NETWORK TEST
- Using a diagnostic scan tool, perform a network test.
Do all modules pass the network test?

Yes GO to A4

No REFER to: Communications Network

A4 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using the diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes	For BCM DTC B12BD:49, GO to A9For BCM DTC B1088:86 or B1088:88, GO to A16 For all other Diagnostic Trouble Codes (DTCs), REFER to DTC Chart(s)

No	For vehicles equipped with an 8 in (203 mm) touchscreen display, GO to A5For vehicles equipped with a 4.2 in (107 mm) display, GO to A7

A5 PERFORM THE APIM (SYNC MODULE) RESET
- Perform the APIM reset. Refer to: SYNC Module [APIM] Programming
- Test the system to determine if the concern is still present.
Is the concern still present?

Yes GO to A6

No The system is operating correctly at this time. The concern may have been caused by an intermittent APIM concern.

A6 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
- Using a diagnostic scan tool, perform the APIM self-test.
Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes For DTC C1001:01, GO to A9For all other Diagnostic Trouble Codes (DTCs), REFER to: Information and Entertainment System

No GO to A8

A7 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) SELF-TEST
- Using a diagnostic scan tool, perform the FCDIM self-test.
Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes For DTC C1001:01, GO to A9For all other Diagnostic Trouble Codes (DTCs), REFER to: Information and Entertainment System

No GO to A8

A8 CHECK THE VIDEO DISPLAY

Observe the FDIM (if equipped) or FCDIM (if equipped) while placing the vehicle in reverse.

Wait 30 seconds.

Does the display switch to rear parking aid camera mode and display "REAR VIDEO CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP"?

Yes

GO to A9

No	For vehicles equipped with an 8 in (203 mm) touchscreen display, DIAGNOSE the APIM. Refer to: Information and Entertainment System For vehicles equipped with a 4.2 in (107 mm) display, DIAGNOSE the FCDIM. Refer to: Information and Entertainment System

A9 CHECK THE VOLTAGE TO THE REAR PARKING AID CAMERA

Ignition OFF.

Disconnect Rear Parking Aid Camera C4357 .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A10

For vehicles without Auto-start-stop, INSPECT RJB fuse 29 (5A). If the fuse is OK, repair the circuit for an open. If the fuse is not OK, REFER to OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION (EXCEPT ELECTRIC VEHICLE) to identify the possible causes of the short circuit. For vehicles with Auto-start-stop, INSPECT BJB fuse 29 (10A). If the fuse is OK, repair the circuit for an open. If the fuse is not OK, REFER to OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION (EXCEPT ELECTRIC VEHICLE) to identify the possible causes of the short circuit.

A10 CHECK FOR GROUND TO THE REAR PARKING AID CAMERA

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-1	Courtesy of FORD MOTOR COMPANY	C4357-5

Is the voltage greater than 11 volts?

Yes

GO to A11

No	REPAIR the circuit.

A11 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect APIM C2383 (with 8 in (203 mm) touchscreen display).

Disconnect FCDIM C2123 (with 4.2 in (107 mm) display).

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	Ground
C4357-4	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit in question.

GO to A12

A12 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	Ground
C4357-4	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to A13

No	REPAIR the circuit in question.

A13 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VIDEO SHIELD

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	C4357-6
C4357-4	Courtesy of FORD MOTOR COMPANY	C4357-6

Are the resistances greater than 10, 000 ohms?

Yes

GO to A14

No	REPAIR the circuits in question.

A14 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TOGETHER

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-4	Courtesy of FORD MOTOR COMPANY	C4357-3

Is the resistance greater than 10, 000 ohms?

Yes

GO to A15

No	REPAIR the circuits.

A15 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN

Measure: with 8 in (203 mm) touchscreen display

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	C2383-15
C4357-4	Courtesy of FORD MOTOR COMPANY	C2383-14

with 4.2 in (107 mm) display

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	C2123-12
C4357-4	Courtesy of FORD MOTOR COMPANY	C2123-6

Are the resistances less than 3 ohms?

Yes

GO to A16

No	REPAIR the circuit in question.

A16 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect BCM C2280B .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-2	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit.

GO to A17

A17 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-2	Courtesy of FORD MOTOR COMPANY	C2280B-32

Is the resistance less than 3 ohms ?

Yes

GO to A18

No	REPAIR the circuit.

A18 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-2	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance greater than 10, 000 ohms?

Yes

GO to A19

No	REPAIR the circuit.

A19 CHECK FOR CORRECT REAR PARKING AID CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear parking aid camera connector and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the rear parking aid camera connector and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new rear parking aid camera. Refer to: Rear Parking Aid Camera TEST the system for normal operation. If the concern is still present, for vehicles equipped with a 4.2 in (107 mm) display, GO to A20 For vehicles equipped with an 8 in (203mm) touchscreen display, GO to A21

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A20 CHECK FOR CORRECT FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the FCDIM connector and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the FCDIM connector and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new FCDIM. Refer to: Front Control/Display Interface Module (FCDIM)

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A21 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the APIM connector and related in-line connectors.

Repair:
- Corrosion (clean module pins or install new connectors or terminals)
- Damaged or bent pins (install new terminals or pins)
- Pushed-out pins (install new pins as necessary)

Reconnect the APIM connector and related in-line connectors. Make sure they seat and latch correctly.

Wait at least 2 minutes for the APIM to re-initialize.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, PERFORM the APIM Hardware Test. Refer to APIM Hardware Testing .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.