Symptom Chart

WARNING: This page is about a different car, the 2012 Ford Pickup, 2012 Ford F550 Super Duty, 2012 Ford F450 Super Duty, and 2012 Ford Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
The Driver Seat Module (DSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DSM	REFER to MODULE COMMUNICATIONS NETWORK .
The Dual Climate Controlled Seat Module (DCSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DCSM	REFER to MODULE COMMUNICATIONS NETWORK .
The power seat is inoperative - driver, with manual recliner	Fuse Seat control switch Wiring, terminals or connectors	GO to PINPOINT TEST A .
The power seat is inoperative - passenger	Fuse Wiring, terminals or connectors Seat control switch	GO to PINPOINT TEST B .
The power seat does not move horizontally/vertically - driver, with manual recliner	Seat track Wiring, terminals or connectors Seat control switch Power seat motor	GO to PINPOINT TEST C .
The power seat does not move horizontally/vertically/recline - passenger	Seat track Wiring, terminals or connectors Seat control switch Power seat motor	GO to PINPOINT TEST D .
The power seat does not move horizontally/vertically/recline - driver, with memory	Fuse Wiring, terminals or connectors Seat control switch Seat track DSM Power seat motor	GO to PINPOINT TEST E .
The power seat does not move horizontally/vertically/recline - driver, without memory	Fuse Wiring, terminals or connectors Seat control switch Seat track Power seat motor	GO to PINPOINT TEST F .
The memory seat does not operate correctly - motor(s) operate in one second intervals or memory seat recall not functioning correctly	Wiring, terminals or connectors Memory SET switch Missing status information - Medium Speed Controller Area Network (MS-CAN) ignition status gear selector position Seat track Power seat motor DSM	GO to PINPOINT TEST G .
The memory seat does not operate correctly - does not operate using the Remote Keyless Entry (RKE) transmitter	RKE transmitter is not correctly associated to a memory position Wiring, terminals or connectors Keyless entry transmitter DSM Body Control Module (BCM)	VERIFY the RKE transmitter is operating correctly and is associated to a memory position. REFER to Owner's Literature or HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS for information on associating an RKE transmitter. RUN the DSM self-test and REFER to the Driver Seat Module (DSM) DTC Chart to diagnose any DTCs retrieved.
Easy exit/easy entry is inoperative/does not operate correctly	Easy entry/exit feature is not enabled Wiring, terminals or connectors Missing status information - Medium Speed Controller Area Network (MS-CAN) ignition status gear selector position Key-in-ignition warning switch DSM	GO to PINPOINT TEST H .
The power lumbar is inoperative - driver	Wiring, terminals or connectors Seat control switch Power lumbar assembly	GO to PINPOINT TEST I .
The power lumbar is inoperative - passenger	Wiring, terminals or connectors Seat control switch Power lumbar assembly	GO to PINPOINT TEST J .
All climate controlled seats are inoperative	Fuse Wiring, terminals or connectors Medium Speed Controller Area Network (MS-CAN) communication fault DCSM HVAC module	GO to PINPOINT TEST K .
A single climate controlled seat does not operate correctly - poor airflow or cooling/heating performance	Excessive sunload or extreme cabin temperatures Incorrectly installed Thermo-Electric Device (TED) or manifold Airflow blockage TED	GO to PINPOINT TEST L .
A single climate controlled seat is inoperative - switch indicators may or may not illuminate	Wiring, terminals or connectors HVAC module DCSM	GO to PINPOINT TEST M .