Feel Concerns: No 1st Gear, Engages in a Higher Gear

WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Possible Component		Reference/Action
215 - ROUTINE
Powertrain Control System
	PCM, external vehicle wiring harnesses or main control molded leadframe	If DTCs are set, CLEAR the DTCs. CARRY OUT the Key ON Engine OFF (KOEO) and Key ON Engine Running (KOER) self-test. ROAD TEST the vehicle and CHECK for DTCs.
Clutch Plates
	Low One-Way Clutch (OWC) assembly - failure	INSPECT the OWC assembly for damage. The OWC must rotate counterclockwise and lock clockwise. REPLACE the OWC . REFER to TRANSMISSION - EARLY BUILD or TRANSMISSION - LATE BUILD .
Incorrect Gear
	Transmission failure	DETERMINE which gear the transmission is in. REFER to the CLUTCH AND SOLENOID APPLICATION CHARTS .