Symptom Chart - NVH

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, REFER to NOISE, VIBRATION & HARSHNESS . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to NOISE, VIBRATION & HARSHNESS for the next likely system and continue diagnosis.

SYMPTOM CHART - NVH

Condition	Possible Sources	Action
Mirror vibrates/loose	Exterior mirror motor screws loose	REMOVE mirror glass and TIGHTEN the 3 exterior mirror motor screws.
	Exterior mirror mounting nuts loose	TIGHTEN the exterior mirror mounting nuts. REFER to Specifications .
	Mirror glass loose	PRESS the center of the exterior mirror glass up, down, left and right to make sure that the exterior mirror glass is seated correctly. If the exterior mirror glass is still loose, REMOVE the exterior mirror glass and INSPECT the exterior mirror backing plate for damage. If the exterior mirror backing plate is damaged, INSTALL a new exterior mirror glass. REFER to Exterior Mirror Glass .
	Aftermarket air deflector/stone shields	If possible, REMOVE aftermarket air deflector/stone shield, then ROAD TEST the vehicle. If concern is no longer present, ADVISE customer that aftermarket components were causing undesired vibration.
	Power folding mirrors are not synchronized	SYNCHRONIZE the power folding mirrors. REFER to Exterior Mirror Motor Synchronization - Power Folding .
	Exterior mirror is structurally damaged	INSPECT the exterior mirror for structural damage. If necessary, INSTALL a new exterior mirror. REFER to Exterior Mirror .
	Exterior mirror dampener springs are damaged or missing (LH only)	REMOVE the exterior mirror glass. REFER to Exterior Mirror Glass . INSPECT the exterior mirror glass for damaged or missing mirror exterior mirror dampener springs. If necessary, INSTALL a new exterior mirror glass. REFER to Exterior Mirror Glass .
	Exterior mirror motor is damaged	REMOVE the exterior mirror glass. REFER to Exterior Mirror Glass . INSPECT the exterior mirror motor for damage. If necessary, INSTALL a new exterior mirror motor. REFER to Exterior Mirror Motor .
Wind noise	Foam gasket between exterior mirror housing and door is misaligned or damaged	VERIFY gasket is in good condition. If necessary, REPOSITION foam gasket between exterior rear view mirror housing and door frame or REPAIR the foam gasket as needed. The foam gasket is not serviceable and if it cannot be REPAIRED, a new exterior mirror needs to be installed. REFER to Exterior Mirror .
	Exterior mirror is not correctly fitted to the door	VERIFY that there are no gaps between the exterior mirror and the door. If necessary, LOOSEN the exterior mirror nuts and REPOSITION the exterior mirror.
	Exterior mirror cover	VERIFY that the exterior mirror cover is not loose or broken. If necessary, INSTALL a new exterior mirror cover. REFER to Exterior Mirror Cover .
	Damaged exterior mirror heat stakes	INSTALL a new exterior mirror. REFER to Exterior Mirror .