Pinpoint Test AU: U0184:00

• Ignition ON.
• Verify there is an observable symptom present.

Is an observable symptom present? 

1. Yes:  GO to AU2
2. No:  The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

• Ignition ON.
• Using a scan tool, perform the network test.

Does the ACM pass the network test? 

1. Yes:  GO to AU3
2. No:  REFER to: COMMUNICATIONS NETWORK .

• Using a scan tool, retrieve the continuous memory Diagnostic Trouble Codes (DTCs) from the ACM.

Is DTC U3003:16 or U3003:17 recorded? 

1. Yes:  For base audio,

   REFER to: INFORMATION AND ENTERTAINMENT SYSTEM (Vehicles With: AM/FM/CD) .

   For premium audio,

   REFER to: INFORMATION AND ENTERTAINMENT SYSTEM (Vehicles With: AM/FM/CD/SYNC) .

   For Sony sound,

   REFER to: INFORMATION AND ENTERTAINMENT SYSTEM (Vehicles With: SYNC/Sony AM/FM/CD) .

2. No:  GO to AU4

• Using a scan tool, perform the IPC self-test.

Are any DTC recorded? 

1. Yes:  For DTC U3006:16, GO to Pinpoint Test AM 

   For DTC U3006:17, GO to Pinpoint Test AN 

2. No:  GO to AU5

• Clear the Diagnostic Trouble Codes (DTCs).
• Wait 10 seconds.
• Repeat the IPC self-test.

Is DTC U0184:00 still present? 

1. Yes:  INSTALL a new ACM.

   For base audio,

   REFER to: INFORMATION AND ENTERTAINMENT SYSTEM (Vehicles With: AM/FM/CD) .

   For premium audio,

   REFER to: INFORMATION AND ENTERTAINMENT SYSTEM (Vehicles With: AM/FM/CD/SYNC) .

   For Sony sound,

   REFER to: INFORMATION AND ENTERTAINMENT SYSTEM (Vehicles With: SYNC/Sony AM/FM/CD) .

   CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test.

   If DTC U0184:00 is still present, INSTALL a new IPC.

   REFER to: Instrument Panel Cluster (IPC) - Overview  .

2. No:  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.