Preliminary Inspection
- Inspect the tires.
- Inspect the chassis and underbody.
- Remove any excessive accumulation of mud, dirt or road deposits from the chassis and underbody.
- Inspect for aftermarket equipment.
- Check for aftermarket changes to the steering, suspension, and wheel and tire components (such as competition or heavy duty). The specifications shown in this information do not apply to vehicles equipped with aftermarket equipment.
- Road test the vehicle.
- If any suspension alignment or ride height concerns are present, refer to
Symptom Chart : Suspension System.
- Verify the customer concern by carrying out a road test on a smooth road. If any vibrations are present, refer to
Symptom Chart: NVH .