Symptom Chart: Suspension System

SYMPTOM CHART: SUSPENSION SYSTEM

Condition	Possible Sources	Actions
Incorrect thrust angle (dogtracking)	Rear suspension components	INSPECT the rear suspension system. CHECK the rear alignment for the correct thrust angle. REPAIR or INSTALL new suspension components as necessary. REFER to REAR SUSPENSION .
Vehicle drifts/pulls	Unevenly loaded or overloaded vehicle Tires/tire pressure Alignment is not within specification Brake drag Steering components	REFER to Diagnostic Routine A: Vehicle Drifts, Pulls .
Front bottoming or riding low	Worn, damaged or incorrect springs Worn front strut(s)	MEASURE the ride height. REFER to Ride Height Measurement . INSTALL new springs as necessary. REFER to STRUT AND SPRING ASSEMBLY . If the ride height is OK, INSTALL new struts as necessary. REFER to STRUT AND SPRING ASSEMBLY .
Abnormal/incorrect tire wear	Incorrect tire pressure (rapid center rib or inner and outer edge wear) Incorrect tire rotation intervals High-speed cornering Excessive front or rear toe (inner or outer edge wear)	REFER to SYMPTOM CHART: TIRE WEAR .
Abnormal/incorrect tire wear	Alignment out of specification (inner or outer edge wear) Front or rear suspension components	INSPECT the front and rear suspension system. REPAIR or INSTALL new suspension components as necessary. REFER to FRONT SUSPENSION or REFER to REAR SUSPENSION .
Poor returnability/sticky steering	Damaged or worn front strut mount bearing(s)	INSTALL a new front strut mount bearing(s) as necessary. REFER to STRUT AND SPRING ASSEMBLY .
	Binding ball joints	REFER to Ball Joint Inspection .
	Steering components	INSPECT the steering system. INSTALL new components as necessary. REFER to SYMPTOM CHART: INTERACTIVE DIAGNOSTICS .
Steering wheel off-center	Unequal front or rear toe setting (side-to-side)	CHECK the wheel alignment. REFER to Toe Adjustment - Front or REFER to Toe Adjustment - Rear . ADJUST as necessary.
Steering wheel off-center	Steering components	INSPECT the steering system. INSTALL new components as necessary. REFER to SYMPTOM CHART: INTERACTIVE DIAGNOSTICS .
Sway or roll	Overloaded, unevenly or incorrectly loaded vehicle	NOTIFY the customer of incorrect vehicle loading.
	Loose wheel nut(s)	TIGHTEN the wheel nut(s) to specification. REFER to TORQUE SPECIFICATIONS .
	Strut(s) or shock absorber(s)	INSTALL new struts or shock absorbers as necessary. REFER to STRUT AND SPRING ASSEMBLY for front suspension or REFER to SHOCK ABSORBER for rear suspension.
	Loose stabilizer bracket-to-frame bolts	TIGHTEN the bolts to specification. REFER to TORQUE SPECIFICATIONS Torque Specifications .
	Worn stabilizer bar bushings or links	INSTALL new stabilizer bar bushings or links as necessary. REFER to front STABILIZER BAR LINK .
	Damaged or broken stabilizer bar	INSTALL a new stabilizer bar as necessary. REFER to front STABILIZER BAR .
	Worn spring(s)	MEASURE the ride height. REFER to Ride Height Measurement . INSTALL new springs as necessary. REFER to STRUT AND SPRING ASSEMBLY for front suspension or REFER to SPRING for rear suspension.
Vehicle leans to one side	Unevenly loaded or overloaded vehicle	NOTIFY the customer of incorrect vehicle loading.
	Front or rear suspension components	INSPECT the front and rear suspension systems. INSTALL new suspension components as necessary. REFER to FRONT SUSPENSION or REFER to REAR SUSPENSION .
	Incorrect ride height. Side-to-side lean out of specification	MEASURE the ride height. REFER to Ride Height Measurement . INSPECT the front and rear suspension systems. REPAIR or INSTALL new components as necessary. REFER to FRONT SUSPENSION or REFER to REAR SUSPENSION .
Wander	Overloaded, unevenly or incorrectly loaded vehicle	NOTIFY the customer of incorrect vehicle loading.
	Ball joint(s)	INSPECT the ball joints. REFER to Ball Joint Inspection .
	Damaged or missing front strut mount bearing(s)	INSTALL a new front strut mount bearing(s) as necessary. REFER to STRUT AND SPRING ASSEMBLY .
	Loose, worn or damaged front wheel bearing(s)	INSPECT the wheel bearings. INSTALL new wheel bearings as necessary.
	Steering components	INSPECT the steering system. INSTALL new components as necessary. REFER to SYMPTOM CHART: INTERACTIVE DIAGNOSTICS .
	Wheel alignment (excessive total front toe out)	ADJUST as necessary. REFER to Toe Adjustment - Front or REFER to Toe Adjustment - Rear .