Symptom Chart

WARNING: This page is about a different car, the 2013 Ford F-550 Super Duty, 2013 Ford F-450 Super Duty, 2013 Ford F-350 Super Duty, and 2013 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
The Driver Seat Module (DSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DSM	REFER to MODULE COMMUNICATIONS NETWORK .
The Dual Climate Controlled Seat Module (DCSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DCSM	REFER to MODULE COMMUNICATIONS NETWORK .
The power seat is inoperative - driver, with manual recliner	Fuse Seat control switch Wiring, terminals or connectors	GO to PINPOINT TEST A .
The power seat is inoperative - passenger	Fuse Wiring, terminals or connectors Seat control switch	GO to PINPOINT TEST B .
The power seat does not move horizontally/vertically - driver, with manual recliner	Wiring, terminals or connectors Seat control switch Horizontal seat track motor Power seat track assembly	GO to PINPOINT TEST C .
The power seat does not move horizontally/vertically/recline - passenger	Wiring, terminals or connectors Seat control switch Horizontal seat track motor Power seat track assembly	GO to PINPOINT TEST D .
The power seat does not move horizontally/vertically/recline - driver, with memory	Fuse Wiring, terminals or connectors Seat control switch Horizontal seat track motor Power seat track assembly DSM	GO to PINPOINT TEST E .
The power seat does not move horizontally/vertically/recline - driver, without memory	Fuse Wiring, terminals or connectors Seat control switch Horizontal seat track motor Power seat track assembly	GO to PINPOINT TEST F .
The memory seat does not operate correctly - motor(s) operate in one second intervals or memory seat recall not functioning correctly	Wiring, terminals or connectors Memory SET switch Missing status information - Medium Speed Controller Area Network (MS-CAN) ignition status gear selector position Horizontal seat track motor Power seat track assembly DSM	GO to PINPOINT TEST G .
The memory seat does not operate correctly - does not operate using the Remote Keyless Entry (RKE) transmitter	RKE transmitter is not correctly associated to a memory position Wiring, terminals or connectors Keyless entry transmitter DSM Body Control Module (BCM)	VERIFY the RKE transmitter is operating correctly and is associated to a memory position. REFER to Owner's Literature or HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS for information on associating an RKE transmitter. RUN the DSM self-test and REFER to the Driver Seat Module (DSM) DTC Chart to diagnose any DTCs retrieved.
Easy exit/easy entry is inoperative/does not operate correctly	Easy entry/exit feature is not enabled Wiring, terminals or connectors Missing status information - Medium Speed Controller Area Network (MS-CAN) ignition status gear selector position Key-in-ignition warning switch DSM	GO to PINPOINT TEST H .
The power lumbar is inoperative - driver	Wiring, terminals or connectors Seat control switch Power lumbar assembly	GO to PINPOINT TEST I .
The power lumbar is inoperative - passenger	Wiring, terminals or connectors Seat control switch Power lumbar assembly	GO to PINPOINT TEST J .
All climate controlled seats are inoperative	Fuse Wiring, terminals or connectors APIM FDIM DCSM	GO to PINPOINT TEST M .
A single climate controlled seat is inoperative	Wiring, terminals or connectors APIM FDIM DCSM	GO to PINPOINT TEST M .
A single climate controlled seat does not operate correctly - exhibits poor air flow or performance	Excessive sun load or extreme cabin temperatures Incorrectly installed Thermo-Electric Device (TED) or manifold Air flow blockage Disconnected air duct	CARRY OUT the DCSM self-test and retrieve any DTCs. If any DTC is present, REFER to the DCSM DTC Chart . If no DTCs are present, CHECK the affected seat cushion or backrest for correct installation of the climate controlled seat components (TED, manifold air duct and foam pad) and REPAIR as needed. If OK, CHECK for air flow restrictions (TED inlets and outlets, TED-to-manifold connections, filters and ducts) and REPAIR as needed. RETEST the system for normal operation.
The heated seats are inoperative - rear	Fuse Wiring, terminals or connectors Heated seat module	GO to PINPOINT TEST AK .
The heated seat is inoperative - left rear	Wiring, terminals or connectors Heated seat switch Heater mat Heated seat module	GO to PINPOINT TEST AL .
The heated seat is inoperative - right rear	Wiring, terminals or connectors Heated seat switch Heater mat Heated seat module	GO to PINPOINT TEST AM .
The heated seat does not operate correctly - left rear seat does heat but the heated seat indicator does not illuminate when pressed	Wiring, terminals or connectors Heated seat switch Heated seat module	GO to PINPOINT TEST AN .
The heated seat does not operate correctly - right rear seat does heat but the heated seat indicator does not illuminate when pressed	Wiring, terminals or connectors Heated seat switch Heated seat module	GO to PINPOINT TEST AO .
The heated seat does not operate correctly - left rear heated seat indicator is always on	Wiring, terminals or connectors Heated seat module	GO to PINPOINT TEST AP .
The heated seat does not operate correctly - right rear heated seat indicator is always on	Wiring, terminals or connectors Heated seat module	GO to PINPOINT TEST AQ .