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Home >> Ford >> 2012 >> Explorer Base, 3.5 8, AWD, 6F50 >> Repair and Diagnosis >> External Pages >> Different car >> Section 46 (Information Center - Instrumentation, Message Center, And Warning Chimes) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Symptom Charts

Symptom Charts

WARNING: This page is about a different car, the 2013 Ford F-550 Super Duty, 2013 Ford F-450 Super Duty, 2013 Ford F-350 Super Duty, and 2013 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM CHART - INSTRUMENT PANEL CLUSTER (IPC)

Condition Possible Sources Action
  • No communication with the Instrument Panel Cluster (IPC)
  • Fuse
  • Wiring, terminals or connectors
  • IPC
  • The Instrument Panel Cluster (IPC) is inoperative
  • Fuse
  • Wiring, terminals or connectors
  • Communication concern
  • IPC
  • The Instrument Panel Cluster (IPC) is erratic
  • Communication concern
  • Incorrect fuel gauge indication - single fuel tank
  • Wiring, terminals or connectors
  • Fuel tank
  • Fuel level sensor (diesel only)
  • Fuel level sender (float and resistance card)
  • Fuel pump module (gasoline only)
  • IPC
  • Incorrect fuel gauge indication - dual fuel tanks
  • Wiring, terminals or connectors
  • Fuel tank
  • Fuel level sensor
  • IPC
  • Incorrect oil pressure gauge indication
  • Wiring, terminals or connectors
  • Engine oil pressure switch
  • Base engine oil pressure concern
  • PCM
  • IPC
  • The temperature gauge is inoperative
  • PCM
  • IPC
  • Incorrect temperature gauge indication
  • PCM concern
  • IPC
  • The speedometer is inoperative
  • PCM
  • IPC
  • Incorrect speedometer indication
  • Tire size configuration
  • Axle ratio configuration
  • PCM concern
  • IPC
  • The odometer is inoperative
  • PCM
  • IPC
  • The tachometer is inoperative
  • PCM
  • IPC
  • Incorrect tachometer indication
  • PCM concern
  • IPC
  • The transmission temperature gauge is inoperative
  • PCM (gasoline)
  • Transmission Control Module (TCM) (diesel)
  • IPC
  • Incorrect transmission temperature gauge indication
  • Transmission concern
  • IPC
  • The boost gauge is inoperative (diesel only)
  • PCM
  • IPC
  • The brake warning indicator is never on
  • Wiring, terminals or connectors
  • Brake fluid level switch (part of the master cylinder)
  • Parking brake warning indicator switch
  • Body Control Module (BCM)
  • IPC
  • The brake warning indicator is always on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch (part of the master cylinder)
  • ABS concern
  • BCM
  • IPC
  • The ABS warning indicator is never/always on
  • ABS module
  • IPC
  • The stability/traction control indicator is never/always on
  • Stability/traction control concern
  • ABS module (with stability control)
  • PCM (with Engine Only Traction Control (EOTC))
  • IPC
  • The stability/traction control disabled indicator is never/always on
  • A MyKey® programmed key is in use
  • Stability/traction control cannot be disabled
  • ABS module
  • IPC
  • The LH/RH turn or high beam indicator is never/always on
  • Turn signal concern
  • High beam concern
  • BCM
  • IPC
  • The Tire Pressure Monitoring System (TPMS) warning indicator is never/always on
  • Tire pressure
  • TPMS concern
  • IPC
  • The air bag warning indicator is never/always on
  • SRS concern
  • Restraints Control Module (RCM)
  • IPC
  • The safety belt warning indicator is never/always on
  • Safety belt buckle concern
  • RCM
  • IPC
  • The Malfunction Indicator Lamp (MIL) is never/always on
  • PCM
  • IPC
  • The PRNDL indicator is never/always on
  • Wiring, terminals or connectors
  • Brake shift interlock actuator
  • PCM concern
  • TCM concern
  • IPC
  • The charging system warning indicator is never/always on
  • Charging system concern
  • PCM
  • IPC
  • The cruise control indicator is never/always on
  • PCM
  • IPC
  • The low oil pressure warning indicator is never/always on (gasoline only)
  • Wiring, terminals or connectors
  • Engine oil pressure switch
  • Base engine oil pressure concern
  • PCM
  • IPC
  • The 4X4 high/low indicator is never/always on
  • Wiring, terminals or connectors
  • Four-Wheel Drive (4WD) mode indication switch
  • Transfer Case Control Module (TCCM)
  • IPC
  • The tow haul indicator is never/always on
  • PCM (gasoline engines)
  • Transmission Control Module (TCM) (diesel engine)
  • IPC
  • The hill descent indicator is never/always on
  • ABS module
  • IPC
  • The Electronic Locking Differential (ELD) indicator is never/always on
  • ELD concern
  • TCCM
  • IPC
  • The wait to start indicator is never/always on
  • PCM
  • IPC
  • The low oil pressure message center warning indicator is never/always on
  • Message center concern
  • Wiring, terminals or connectors
  • Engine oil pressure switch
  • Base engine oil pressure concern
  • PCM
  • The engine over-temperature message center warning indicator is never/always on
  • PCM concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the door ajar message center warning indicator functions correctly.
    • If the door ajar message center warning indicator does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the door ajar message center warning indicator functions correctly, GO to PINPOINT TEST E  to diagnose the temperature gauge.
  • The powertrain malfunction (wrench) message center indicator is never/always on
  • Message center concern
  • Electronic Throttle Control (ETC) concern
  • 4WD concern
  • Transmission concern
  • The low fuel message center indicator is never/always on
  • Message center concern
  • Fuel gauge indication concern
  • IPC
  • The water in fuel message center indicator is always on
  • IPC concern
  • The 4X4 high/low message center indicator is never/always on
  • Message center concern
  • Wiring, terminals or connectors
  • 4WD mode indication switch
  • TCCM
  • The check fuel cap message center indicator is never/always on
  • Message center concern
  • Evaporative emission system concern
  • PCM
  • IPC
  • The door ajar message center warning indicator is never/always on
  • Interior lighting concern
  • BCM
  • IPC
  • The traction control off message center indicator is never/always on (Engine Only Traction Control (EOTC))
  • Traction control cannot be disabled
  • PCM
  • IPC
  • The ELD message center indicator is never/always on
  • ELD system concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the door ajar message center warning indicator functions correctly.
    • If the door ajar message center warning indicator does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the door ajar message center warning indicator functions correctly, REPAIR the ELD system DTCs or concerns. REFER to FOUR WHEEL DRIVE (4WD) SYSTEMS .
  • The exhaust fluid level low/contaminated message center indicator is never/always on
  • Wiring, terminals or connectors
  • Exhaust fluid level sensor
  • PCM
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the door ajar message center warning indicator functions correctly.
    • If the door ajar message center warning indicator does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the door ajar message center warning indicator functions correctly, REFER to the INTRODUCTION - DIESEL MODELS to diagnose any diesel exhaust fluid level DTCs.
SYMPTOM CHART - INFORMATION AND MESSAGE CENTER

Condition Possible Sources Action
  • The message center display is blank
  • Message center set to blank display mode
  • IPC
  • On the base IPC, PRESS the INFO button to make sure the message center is not set to a blank display mode. On the optional IPC, PRESS the message center button left several times to navigate from the blank message center display.
    • If the message center display turns on, the system is operating normally at this time. The message center display was set to a blank display mode.
    • If the message center display is still blank, GO to PINPOINT TEST A .
  • Not all segments of the display illuminate - base IPC only
  • IPC
  • Not all display pixels illuminate - optional IPC only
  • IPC
  • NOTE: In order to condemn the IPC, the display failure must meet all of the following criteria:
    • There must be 3 or more pixels inoperative.
    • The inoperative pixels must be within 5 mm (0.196 in) or less from each other.
    • The inoperative pixels must be inside of the area that is 19 mm (0.748 in) from each outside border.
  • VERIFY the number of pixels that are inoperative and the location of the inoperative pixels in the display screen.
    • If the display does not meet the above criteria, the display is operating within design specifications.
    • If the display meets the above criteria, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Message center switch (part of the LH steering wheel switch)
  • Clockspring
  • Instrument Panel Cluster (IPC)
  • The compass is inoperative (with auto-dimming interior camera mirror and without SYNC®)
  • Fuse
  • Wiring, terminals or connectors
  • Auto-dimming interior mirror
  • Global Positioning System Module (GPSM)
  • BCM
  • The compass is inaccurate (with auto-dimming interior camera mirror and without SYNC®)
  • Zone setting
  • Calibration
  • Auto-dimming interior mirror
  • The factory mode message is on
  • Vehicle in factory mode
  • NOTE: This vehicle automatically defaults to normal operation mode after 60 ignition cycles.

    CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in MULTIFUNCTION ELECTRONIC MODULES .
  • The transport mode message is always on
  • Vehicle still in transport mode
  • NOTE: The vehicle automatically defaults to normal operation mode when the mileage reaches 200 km (125 miles).

    CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in MULTIFUNCTION ELECTRONIC MODULES .
  • The ZONE XX RESET = CHANGE, RESET FOR CALIBRATION or CIRCLE SLOWLY TO CALIBRATE message is inoperative (with auto-dimming interior camera mirror and without SYNC®)
  • IPC
  • VERIFY the compass zone reset or compass calibration has been activated by following the appropriate procedure. REFER to COMPASS ZONE ADJUSTMENT  or COMPASS CALIBRATION .
    • If the compass information is not displayed in the message center GO to PINPOINT TEST AQ  to diagnose the compass.
    • If the compass information is displayed in the message center, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The CIRCLE SLOWLY TO CALIBRATE message is always on (with auto-dimming interior camera mirror and without SYNC®)
  • Compass calibration and zone setting incomplete
  • The CALIBRATION COMPLETED message is inoperative (with auto-dimming interior camera mirror and without SYNC®)
  • Compass calibration and zone setting incomplete
  • Auto-dimming interior mirror
  • CALIBRATE the compass. REFER to COMPASS CALIBRATION . TEST the system for normal operation.
  • If the compass does not calibrate, GO to PINPOINT TEST AQ  to diagnose the compass.
  • The outside air temperature display is inoperative/incorrect
  • Communication concern
  • PCM concern
  • The STOP SAFELY NOW warning is always on
  • PCM concern
  • The DRIVE TO CLEAN EXHAUST SYSTEM or CLEANING EXHAUST FILTER display is always on
  • Diesel Particulate Filter (DPF) cleaning required or in process
  • DRIVE the vehicle to allow the PCM to carry out the Diesel Particulate Filter (DPF) cleaning. REFER to EXHAUST CATALYST AND EXHAUST SYSTEM for additional information on the DPF cleaning process.
  • An exhaust fluid system fault message is always displayed
  • Exhaust fluid level low or empty
  • Exhaust fluid system fault
  • The REDUCED ENGINE POWER display is always on
  • PCM concern
  • The ENGINE WARMING PLEASE WAIT XX or ENGINE WARM OK TO DRIVE display is always on
  • PCM concern
  • The ENGINE TURNS OFF IN XX warning is always on (green state emission, diesel only)
  • The PCM idle timer is nearing the end of its timer cycle.
  • DRIVE the vehicle to reset the idle timer in the PCM.
  • The ENGINE TURNED OFF warning is always on (green state emission, diesel only)
  • The PCM idle timer has reached the end of its timer cycle.
  • TURN the ignition off then restart the vehicle to RESTART the PCM idle timer.
  • The WATER IN FUEL DRAIN FILTER warning is inoperative/always on
  • Water in fuel indication concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST AK  to diagnose the water in fuel message center indicator.
  • The Distance To Empty (DTE)/average fuel economy display is inoperative
  • IPC
  • CHECK the operation of the speedometer, the fuel gauge and the odometer.
  • The FUEL LEVEL LOW warning is inoperative/always on
  • Fuel gauge indication concern
  • IPC
  • The CHECK BRAKE SYSTEM, PARK BRAKE ENGAGED or BRAKE FLUID LEVEL LOW warning is inoperative/always on
  • Brake warning indication concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST O  (never on) or GO to PINPOINT TEST P  (always on) to diagnose the brake warning indicator.
  • The DRIVER, PASSENGER, REAR LEFT or REAR RIGHT DOOR AJAR warning is inoperative/always on
  • Interior lighting concern
  • IPC
  • DISCONNECT the brake fluid level switch and VERIFY the message center displays CHECK BRAKE SYSTEM.
    • If the CHECK BRAKE SYSTEM warning turns on, GO to PINPOINT TEST AN  to diagnose the door ajar message center warning indicator.
    • If the CHECK BRAKE SYSTEM warning does not turn on, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST U  to diagnose the TPMS warning indicator.
  • The TRAIN LEFT FRONT, RIGHT FRONT, RIGHT REAR, INNER RGT REAR, LEFT REAR or INNER LEFT REAR message is inoperative/always on
  • TPMS warning indicator concern
  • TPMS sensor training
  • NOTE: These messages only appear during the TPMS sensor training procedure. Refer to WHEELS AND TIRES .

    VERIFY the TPMS warning indicator functions.

    • If the TPMS warning indicator does not operate, GO to PINPOINT TEST U .
    • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to WHEELS AND TIRES .
  • The TIRES NOT TRAINED-REPEAT message is always on
  • TPMS sensor training
  • The TRAINING COMPLETE message is inoperative
  • TPMS sensor training
  • A MyKey® menu is not available or incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed
  • The WIRING FAULT ON TRAILER, TRAILER BRAKE MODULE FAULT or TRAILER DISCONNECTED warning is inoperative/always on
  • IPC configuration
  • Trailer brake control system
  • VERIFY the vehicle is equipped with the trailer brake control system.
    • If the trailer brake warning is inoperative, VERIFY the IPC is correctly configured for trailer brake using the PMI (when the original module is not available). REFER to MODULE CONFIGURATION .
    • If the trailer brake warning is always on, REFER to AUXILIARY BRAKE SYSTEM .
  • A 4X4 system message is inoperative/always on
  • Message center concern
  • Four-Wheel Drive (4WD) system concern
  • Transfer Case Control Module (TCCM)
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST AC  to diagnose the 4X4 high/4X4 low indicator or GO to PINPOINT TEST AL  to diagnose the 4X4 high/4X4 low message center indicator.
  • A hill descent control system warning message is inoperative/always on
  • ABS module
  • Message center concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
    • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
    • If the DRIVER DOOR AJAR warning functions correctly, GO to PINPOINT TEST AE  to diagnose the hill descent control system indicator.
SYMPTOM CHART - WARNING CHIMES

Condition Possible Sources Action
  • All the chimes are inoperative
  • Instrument Panel Cluster (IPC)
  • VERIFY the IPC gauges and indicators are functioning correctly.
    • If the IPC gauges and indicators do not function correctly, GO to PINPOINT TEST A .
    • If the IPC gauges and indicators function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The air bag secondary warning chime is inoperative
  • IPC
  • RETRIEVE the recorded IPC DTCs from the self-test.
    • If the IPC DTC P1534:01 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC P1534:01 is recorded.
    • If the IPC DTC P1534:01 is present, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The air bag secondary warning chime has activated
  • IPC
  • The Belt-Minder® feature does not operate correctly
  • Safety belt warning indication concern
  • Belt-Minder® deactivated
  • Speedometer concern
  • RCM
  • IPC
  • The chime sounds when the driver door is ajar (no key in ignition and headlamps off)
  • Exterior lighting concern
  • Interior lighting concern
  • Wiring, terminals or connectors
  • Key-in-ignition warning switch (part of the ignition switch)
  • Body Control Module (BCM)
  • The diesel exhaust fluid level low warning chime is inoperative
  • PCM concern
  • IPC
  • VERIFY the key-in-ignition warning chime functions correctly.
    • If the key-in-ignition warning chime does not function correctly, GO to PINPOINT TEST AV .
    • If the key-in-ignition warning chime functions correctly, REFER to the INTRODUCTION - DIESEL MODELS to diagnose any diesel exhaust fluid level DTCs.
  • The diesel over-temperature warning chime is inoperative
  • PCM concern
  • IPC
  • The door ajar warning chime is inoperative
  • Interior lighting concern
  • BCM
  • IPC
  • VERIFY the key-in-ignition warning chime functions correctly.
    • If the key-in-ignition warning chime does not function correctly, GO to PINPOINT TEST AV .
    • If the key-in-ignition warning chimes functions correctly, GO to PINPOINT TEST AN  to diagnose the door ajar message center warning indicator.
  • The headlamps on warning chime is inoperative
  • Interior lighting concern
  • BCM
  • IPC
  • The key-in-ignition warning chime is inoperative
  • Interior lighting concern
  • Wiring, terminals or connectors
  • Key-in-ignition warning switch (part of the ignition switch)
  • BCM
  • IPC
  • The message center warning chime is inoperative
  • IPC
  • DISCONNECT the brake fluid level switch and VERIFY the message center warning chime sounds when the message center displays CHECK BRAKE SYSTEM.
    • If the message center warning chime sounds when the CHECK BRAKE SYSTEM warning appears, the system is operating correctly at this time. The message center warning chime only sounds when the message center displays a new warning message.
    • If the message center warning chime does not sound when the CHECK BRAKE SYSTEM warning appears, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The memory feedback warning chime is inoperative
  • Driver Seat Module (DSM)
  • IPC
  • The parking brake warning chime is inoperative
  • Brake warning indication concern
  • BCM
  • IPC
  • The perimeter alarm warning chime is inoperative
  • Perimeter alarm concern
  • IPC
  • VERIFY the key-in-ignition warning chime functions correctly.
    • If the key-in-ignition warning chime does not function correctly, GO to PINPOINT TEST AV .
    • If the key-in-ignition warning chimes functions correctly, REFER to ANTI-THEFT - PERIMETER to diagnose the perimeter alarm.
  • The safety belt warning chime is inoperative
  • Safety belt warning indication concern
  • IPC
  • The service AdvanceTrac® warning chime is inoperative
  • Message center traction control warning concern
  • IPC
  • VERIFY the SERVICE ADVANCETRAC message is displayed in the message center and the stability/traction control indicator operates correctly.
    • If the SERVICE ADVANCETRAC message is not displayed in the message center and the stability/traction control indicator is not illuminated, the system is operating correctly.
    • If the SERVICE ADVANCETRAC message is displayed and the stability/traction control indicator is illuminated, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The turn/hazard on chime (tick-tock) is inoperative
  • RH/LH turn indicator
  • IPC
  • VERIFY the RH/LH turn indicators operate correctly.
    • If the RH/LH turn indicators do not operate correctly, GO to PINPOINT TEST T .
    • If the RH/LH turn indicators operate correctly, INSTALL a new IPC. TEST the system for normal operation.
  • The turn signal on warning chime is inoperative
  • Turn signal indication concern
  • Odometer operation
  • BCM
  • IPC
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