Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical

WARNING: This page is about a different car, the 2013 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM DESCRIPTION - HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS - ELECTRICAL

Condition	Possible Sources	Actions
All door locks are inoperative	Fuse Wiring, terminals or connectors BCM	GO to PINPOINT TEST A .
A single/more than one door lock is inoperative	Wiring, terminals or connectors Door lock actuator BCM	GO to PINPOINT TEST B .
The door locks operate only one way	Wiring, terminals or connectors Door lock control switch BCM	GO to PINPOINT TEST C .
All door locks are inoperative from one switch	Wiring, terminals or connectors Door lock control switch	GO to PINPOINT TEST D .
The liftgate latch release is inoperative	Wiring, terminals or connectors Liftgate release switch Liftgate latch LTM BCM	GO to PINPOINT TEST F .
The doors unlock by swiping the keyless entry keypad 2 times	Unintentional sequential codes programmed	ERASE all personal codes, and program new codes. PROGRAM any unused slots with the factory code. REFER to KEYLESS ENTRY KEYPAD CODE PROGRAMMING .
The doors do not lock/unlock using the keyless entry keypad	Wiring, terminals or connectors Keyless entry keypad BCM	GO to PINPOINT TEST G .
The keyless entry keypad illumination is inoperative/does not operate correctly	Wiring, terminals or connectors Keyless entry keypad BCM	GO to PINPOINT TEST H .
The RKE transmitter is inoperative	IKT IKT battery IKT button pressed a substantial amount of times while outside the range of the vehicle IKT programming TPM module BCM	GO to PINPOINT TEST I .
An individual button/feature is inoperative from the RKE transmitter	Door locks Horn system Factory remote start system (if equipped) Power liftgate release Turn signal system IKT BCM	GO to PINPOINT TEST J .
The RKE transmitter has poor range performance	IKT IKT battery Aftermarket systems High power devices TV/radio transmission towers TPM module	GO to PINPOINT TEST K .
The smart unlock does not operate correctly	Key-in-ignition switch Door ajar switch input	GO to PINPOINT TEST L .
The autolock does not operate correctly	Programming Vehicle speed signal message Door ajar switch input	GO to PINPOINT TEST M .
The auto-unlock does not operate correctly	Door ajar switch input Vehicle speed signal message	GO to PINPOINT TEST N .
The 2-step door unlocking does not operate correctly	2-step door unlocking is disabled	PROGRAM the 2-step door unlocking. REFER to STEPPED UNLOCK PROGRAMMING .