Symptom Chart: Steering Column Switches

WARNING: This page is about a different car, the 2013 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assumes a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to DIAGNOSTIC METHODS for information about these practices.

SYMPTOM DESCRIPTION - STEERING COLUMN SWITCHES

Condition	Possible Sources	Actions
No communication with the BCM	Wiring, terminals or connectors BCM	REFER to PINPOINT TEST I .
No communication with the RFA module	Wiring, terminals or connectors RFA module	REFER to PINPOINT TEST Z .
No power in all ignition switch positions - vehicles with a conventional ignition switch	Fuse Wiring, terminals or connectors Ignition switch	GO to PINPOINT TEST A .
No power in ACC - vehicles with a conventional ignition switch	Fuse Wiring, terminals or connectors RUN/ACC relay BCM	GO to PINPOINT TEST B .
No power in ACC - vehicles with a push button start system	Fuse Wiring, terminals or connectors RUN/ACC relay BCM	GO to PINPOINT TEST F .
No power in RUN - vehicles with a conventional ignition switch	Fuse Wiring, terminals or connectors RUN/START relay Ignition switch BCM	GO to PINPOINT TEST C .
No power in RUN - vehicles with a push button start system	Battery Fuse Wiring, terminals or connectors RUN/START relay Start/stop switch RKE system PATS BCM RFA module	GO to PINPOINT TEST E .
No power in START - vehicles with a conventional ignition switch	Wiring, terminals or connectors Ignition switch	GO to PINPOINT TEST D .
No power in START - vehicles with a push button start system	Battery Fuse Wiring, terminals or connectors RUN/START relay Start/stop switch Starting system RKE system PATS BCM RFA module	GO to PINPOINT TEST E .
NO KEY DETECTED is displayed in the message center	Wiring, terminals or connectors Intelligent Access (IA) key RFA module antennas RFA module	REFER to ANTI-THEFT, SYMPTOM CHART: PATS .
STARTING SYSTEM FAULT is displayed in the message center	Wiring, terminals or connectors PATS RFA module	REFER to ANTI-THEFT, SYMPTOM CHART: PATS .
The ignition key cannot be returned to the OFF position	Wiring, terminals or connectors Ignition lock cylinder Key removal inhibit solenoid (part of the ignition switch) Park range switch (part of the selector lever)	GO to PINPOINT TEST G .
The ignition key can be turned to the OFF position when the selector lever is not in PARK	Wiring, terminals or connectors Key release interlock actuator (part of the ignition switch) Park range switch (part of the selector lever)	GO to PINPOINT TEST H .
The ignition key is hard to turn	Ignition lock cylinder Ignition key Ignition switch	REFER to IGNITION SWITCH - MECHANICAL .
The multifunction switch does not operate correctly	Multifunction switch	REFER to EXTERIOR LIGHTING .
The wiper/washer switch does not operate correctly	Wiper/washer switch	REFER to WIPERS AND WASHERS, SYMPTOM CHART: WIPER AND WASHER .
The start/stop switch mode indicator is always/never illuminated	Wiring, terminals or connectors Start/stop switch BCM	GO to PINPOINT TEST I .