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Home >> Ford >> 2012 >> Explorer Base, 3.5 8, AWD, 6F50 >> Repair and Diagnosis >> External Pages >> Different car >> Section 107 (Information System And Entertainment System - 8 Inch Touchscreen) >> Diagnosis And Testing >> Information and Entertainment System >> DTC Charts

DTC Charts

WARNING: This page is about a different car, the 2013 Ford F-550 Super Duty, 2013 Ford F-450 Super Duty, 2013 Ford F-350 Super Duty, and 2013 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: For SYNC® related concerns, REFER to the SYNC® Symptom Chart  before connecting the scan tool and beginning DTC-based diagnostics.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in SERVICE INFORMATION for information about these practices.

AUDIO FRONT CONTROL MODULE (ACM) DTC CHART

DTC Description Action
B1A01:01 Speaker #1: General Electrical Failure
B1A01:11 Speaker #1: Circuit Short to Ground
B1A01:12 Speaker #1: Circuit Short to Battery
B1A01:13 Speaker #1: Circuit Open
B1A02:01 Speaker #2: General Electrical Failure
B1A02:11 Speaker #2: Circuit Short to Ground
B1A02:12 Speaker #2: Circuit Short to Battery
B1A02:13 Speaker #2: Circuit Open
B1A03:01 Speaker #3: General Electrical Failure GO to PINPOINT TEST K .
B1A03:11 Speaker #3: Circuit Short to Ground GO to PINPOINT TEST K .
B1A03:12 Speaker #3: Circuit Short to Battery GO to PINPOINT TEST K .
B1A03:13 Speaker #3: Circuit Open GO to PINPOINT TEST K .
B1A04:01 Speaker #4: General Electrical Failure GO to PINPOINT TEST M .
B1A04:11 Speaker #4: Circuit Short to Ground GO to PINPOINT TEST M .
B1A04:12 Speaker #4: Circuit Short to Battery GO to PINPOINT TEST M .
B1A04:13 Speaker #4: Circuit Open GO to PINPOINT TEST M .
B1A05:02 Speaker #5: General Signal Failure GO to PINPOINT TEST L .
B1A56:21 Antenna: Signal Amplitude < Minimum If DTC B1A56:21 sets after running the bezel diagnostic tests, disregard this DTC. This test is used for end of line or repair bay testing at the Ford plant. Each plant has its own assigned frequency and signal strength requirements. The running and passing of this test depends on local radio stations. If no local station is broadcasting on the required frequency, the test will fail.
B1A89:11 Satellite Antenna: Circuit Short To Ground
B1A89:13 Satellite Antenna: Circuit Open
B1D19:49 Compact Disc Unit: Internal Electronic Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC B1D19:49 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) .
B1D19:4B Compact Disc Unit: Over Temperature The ACM was over temperature. This may occur during extended use. Audio operation can resume after the ACM cools. CLEAR the DTC. This is normal operation.
U0155:00 Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information GO to PINPOINT TEST AE .
U0253:00 Lost Communication With Accessory Protocol Interface Module: No Sub Type Information GO to PINPOINT TEST AH .
U0256:00 Lost Communication With Front Controls Interface Module "A": No Sub Type Information GO to PINPOINT TEST AI .
U0257:00 Lost Communication With Front Controls/Display Interface Module: No Sub Type Information GO to PINPOINT TEST AJ .
U201A:51 Control Module Main Calibration Data: Not Programmed
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the ACM.
  • If there have been recent service actions with the ACM, REPEAT/PERFORM the PMI procedure as directed by the diagnostic scan tool. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION .
  • If there have been no recent service actions, INSTALL a new ACM to correct the failure to retain configuration data. REFER to AUDIO CONTROL MODULE (ACM) .
U2100:00 Initial Configuration Not Complete: No Sub Type Information
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the ACM.
  • If there have been recent service actions with the ACM, REPEAT/PERFORM the PMI procedure as directed by the diagnostic scan tool. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION .
  • If there have been no recent service actions, INSTALL a new ACM to correct the failure to retain configuration data. REFER to AUDIO CONTROL MODULE (ACM) .
U2101:00 Control Module Configuration Incompatible: No Sub Type Information
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the ACM.
  • If there have been recent service actions with the ACM, REPEAT/PERFORM the PMI procedure as directed by the diagnostic scan tool. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION .
  • If there have been no recent service actions, INSTALL a new ACM to correct the failure to retain configuration data. REFER to AUDIO CONTROL MODULE (ACM) .
U3000:41 Control Module: General Checksum Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:41 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) .
U3000:42 Control Module: General Memory Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:42 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) .
U3000:96 Control Module: Component Internal Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:96 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) .
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to PINPOINT TEST AK .
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to PINPOINT TEST AL .
ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTC CHART

DTC Description Action
B108E:01 Display: General Electrical Failure GO to PINPOINT TEST Y .
B116A:01 Handset Microphone: General Electrical Failure GO to PINPOINT TEST Q .
B1215:00 External Memory Card: No Sub Type Information GO to PINPOINT TEST Z .
B1252:11 USB Port: Circuit Short to Ground
B1252:13 USB Port: Circuit Open
B12B8:11 USB Port #2: Circuit Short To Ground
NOTE: This DTC refers to USB port #2 on the APIM itself, which is not used.
  • INSPECT the APIM USB port #2 for damage and
  • REMOVE any debris.
  • CLEAR the DTCs.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC B12B8:11 is retrieved again, REFER to APIM HARDWARE TESTING .
C1001:01 Vision System Camera: General Electrical Failure REFER to The rear video is inoperative in PARKING AID .
U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to PINPOINT TEST AC .
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information GO to PINPOINT TEST AD .
U0155:00 Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information GO to PINPOINT TEST AE .
U0162:00 Lost Communication With Navigation Display Module: No Sub Type Information GO to PINPOINT TEST Y .
U016A:00 Lost Communication With Global Positioning System Module: No Sub Type Information GO to PINPOINT TEST AF .
U0184:00 Lost Communication With Radio: No Sub Type Information GO to PINPOINT TEST AG .
U0256:00 Lost Communication With Front Controls Interface Module "A": No Sub Type Information GO to PINPOINT TEST AI .
U0423:00 Invalid Data Received from Instrument Panel Cluster Control Module: No Sub Type Information RETRIEVE and FOLLOW DTCs present in the IPC. REFER to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .
U1A00:87 Private Communication Network: Missing Message GO to PINPOINT TEST C .
U2017:45 Control Module Software #2: Program Memory Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U2017:45 is retrieved again, REFER to APIM HARDWARE TESTING .
U2017:51 Control Module Software #2: Not Programmed
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the APIM.
  • If there have been recent service actions with the APIM, REPEAT/PERFORM the APIM programming as directed by the diagnostic scan tool. REFER to APIM PROGRAMMING  in Information and Entertainment System.
  • If there have been no recent service actions, REFER to APIM HARDWARE TESTING .
U2017:52 Control Module Software #2: Not Activated
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the APIM.
  • If there have been recent service actions with the APIM, REPEAT/PERFORM the APIM programming as directed by the diagnostic scan tool. REFER to APIM PROGRAMMING  in Information and Entertainment System.
  • If there have been no recent service actions, REFER to APIM HARDWARE TESTING .
U2017:54 Control Module Software #2: Missing Calibration
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the APIM.
  • If there have been recent service actions with the APIM, REPEAT/PERFORM the APIM programming as directed by the diagnostic scan tool. REFER to APIM PROGRAMMING  in Information and Entertainment System.
  • If there have been no recent service actions, REFER to APIM HARDWARE TESTING .
U2100:00 Initial Configuration Not Complete: No Sub Type Information
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the APIM.
  • If there have been recent service actions with the APIM, REPEAT/PERFORM the APIM programming as directed by the diagnostic scan tool. REFER to APIM PROGRAMMING  in Information and Entertainment System.
  • If there have been no recent service actions, REFER to APIM HARDWARE TESTING .
U2101:00 Control Module Configuration Incompatible: No Sub Type Information
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the APIM.
  • If there have been recent service actions with the APIM, REPEAT/PERFORM the APIM programming as directed by the diagnostic scan tool. REFER to APIM PROGRAMMING  in Information and Entertainment System.
  • If there have been no recent service actions, REFER to APIM HARDWARE TESTING .
U3000:04 Control Module: System Internal Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:04 is retrieved again, REFER to APIM HARDWARE TESTING .
U3000:41 Control Module: General Checksum Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:41 is retrieved again, REFER to APIM HARDWARE TESTING .
U3000:42 Control Module: General Memory Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:42 is retrieved again, REFER to APIM HARDWARE TESTING .
U3000:88 Control Module: Bus Off
NOTE: Network communication/message DTCs can result from intermittent concerns such as damaged wiring or low battery voltage occurrences. Additionally, vehicle repair procedures such as module reprogramming often set these DTCs. Replacing a module to resolve a network DTC is unlikely to resolve the concern. The module was unable to communicate on the network at a point in time. The fault is not currently present.

To avoid repeat network concerns:

  • INSPECT for damaged or corroded wiring at the APIM.
  • TEST the vehicle battery. REFER to Charging Systems in CHARGING SYSTEM .
  • CLEAR the DTC.
  • REPEAT the network test with the diagnostic scan tool.
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to PINPOINT TEST AK .
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to PINPOINT TEST AL .
FCIM DTC CHART

DTC Description Action
B00D5:01 Restraint System Passenger Disable Indicator: General Electrical Failure
B113C:11 Hazard Switch Illumination: Circuit Short To Ground
B1202:01 Restraint System Passenger Enable Indicator: General Electrical Failure
U0155:00 Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information GO to PINPOINT TEST AE .
U0257:00 Lost Communication With Front Controls/Display Interface Module: No Sub Type Information GO to PINPOINT TEST AJ .
U0423:00 Invalid Data Received from Instrument Panel Cluster Control Module: No Sub Type Information RETRIEVE and FOLLOW DTCs present in the IPC. REFER to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .
U2013:63 Switch Pack: Circuit/Component Protection Time-Out
U3000:41 Control Module: General Checksum Failure
U3000:42 Control Module: General Memory Failure
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to PINPOINT TEST AK .
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to PINPOINT TEST AL .
GLOBAL POSITIONING SYSTEM MODULE (GPSM) DTC CHART

DTC Description Action
U0100:00 Lost Communication with ECM/PCM "A": No Sub Type Information GO to PINPOINT TEST AB .
U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to PINPOINT TEST AC .
U0155:00 Lost Communication With Instrument Panel Cluster (IPC) Control Module GO to PINPOINT TEST AE .
U0401:00 Invalid Data Received from ECM/PCM A: No Sub Type Information RETRIEVE and FOLLOW DTCs present in the PCM. REFER to ELECTRONIC ENGINE CONTROLS - DIESEL ENGINES .
U0422:00 Invalid Data Received From Body Control Module: No Sub Type Information RETRIEVE and FOLLOW DTCs present in the BCM. REFER to MULTIFUNCTION ELECTRONIC MODULES .
U0423:00 Invalid Data Received from Instrument Panel Cluster Control Module: No Sub Type Information RETRIEVE and FOLLOW DTCs present in the IPC. REFER to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .
U2100:00 Initial Configuration Not Complete: No Sub Type Information
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the Global Positioning System Module (GPSM).
  • If there have been recent service actions with the Global Positioning System Module (GPSM), REPEAT/PERFORM the PMI procedure as directed by the diagnostic scan tool. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION .
  • If there have been no recent service actions, INSTALL a new Global Positioning System Module (GPSM) to correct the failure to retain configuration data. REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) .
U2101:00 Control Module Configuration Incompatible: No Sub Type Information
  • This DTC sets due to incomplete or incorrect PMI procedures. CHECK the vehicle service history for recent service actions related to the Global Positioning System Module (GPSM).
  • If there have been recent service actions with the Global Positioning System Module (GPSM), REPEAT/PERFORM the PMI procedure as directed by the diagnostic scan tool. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION .
  • If there have been no recent service actions, INSTALL a new Global Positioning System Module (GPSM) to correct the failure to retain configuration data. REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) .
U3000:09 Control Module: Component Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:09 is retrieved again, DISCONNECT the battery for 1 minute, then reconnect it.
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:09 is retrieved again, INSTALL a new Global Positioning System Module (GPSM). REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) .
U3000:41 Control Module: General Checksum Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:41 is retrieved again, INSTALL a new Global Positioning System Module (GPSM). REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) .
U3000:42 Control Module: General Memory Failure
  • CLEAR the DTC.
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC U3000:42 is retrieved again, INSTALL a new Global Positioning System Module (GPSM). REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) .
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to PINPOINT TEST AK .
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to PINPOINT TEST AL .
SCCM DTC CHART

DTC Description Action
B1380:09 Steering Wheel Right Switch Pack: Component Failure GO to PINPOINT TEST W .
B1380:11 Steering Wheel Right Switch Pack: Circuit Short To Ground GO to PINPOINT TEST W .
B1380:17 Steering Wheel Right Switch Pack: Circuit Voltage Above Threshold GO to PINPOINT TEST W .
All other DTCs - REFER to STEERING COLUMN SWITCHES .
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