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Pinpoint Test H: The Washer Pump Is Inoperative

WARNING: This page is about a different car, the 2010 Lincoln MKX and 2010 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
  1. H1 CHECK CIRCUIT CRW14 (BU/WH) FOR GROUND 
    • Disconnect: Washer Pump Motor C137.
    • Ignition ON.
    • Measure the resistance between washer pump motor C137-2, circuit CRW14 (BU/WH) harness side and ground.
      Fig 1: Measuring Resistance Between Washer Pump Motor C137-2, Circuit CRW14 (BU/WH) Harness Side And Ground
      G06506089Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
    • Yes:  GO to  H3.
    • No:  GO to H2  .
  2. H2 CHECK CIRCUIT CRW14 (BU/WH) FOR AN OPEN 
    • Ignition OFF.
    • Disconnect: Windshield Wiper Motor C1552.
    • Measure the resistance between windshield wiper motor C1552-7, circuit CRW14 (BU/WH), harness side and washer pump motor C137-2, circuit CRW14 (BU/WH), harness side.
      Fig 2: Checking Circuit CRW14 (BU/WH) For An Open
      G06506090Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
    • Yes:  GO to  H13.
    • No:  REPAIR the circuit. TEST the system for normal operation.
  3. H3 CHECK CIRCUIT CRW23 (VT/GN) FOR GROUND 
    • Measure the resistance between washer pump motor C137-1, circuit CRW23 (VT/GN) harness side and ground.
      Fig 3: Measuring Resistance Between Washer Pump Motor C137-1, Circuit CRW23 (VT/GN) Harness Side And Ground
      G06506091Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
    • Yes:  GO to  H5.
    • No:  GO to H4  .
  4. H4 CHECK CIRCUIT CRW23 (VT/GN) FOR AN OPEN 
    • Ignition OFF.
    • Disconnect: Rear Window Wiper Motor C4218.
    • Measure the resistance between rear window wiper motor C4218-7, circuit CRW23 (VT/GN), harness side and washer pump motor C137-1, circuit CRW23 (VT/GN), harness side.
      Fig 4: Checking Circuit CRW23 (VT/GN) For An Open
      G06506092Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms? 
    • Yes:  GO to  H14.
    • No:  REPAIR the circuit. TEST the system for normal operation.
  5. H5 CHECK CIRCUIT CRW14 (BU/WH) FOR VOLTAGE 
    NOTE: Holding the multifunction switch to the windshield wiper WASH position for greater than 10 seconds will default the washer system to OFF for that ignition cycle.
    • Ignition ON.
    • Measure the voltage between washer pump motor C137-2, circuit CRW14 (BU/WH) harness side and ground while depressing the multifunction switch to the windshield wiper WASH position.
      Fig 5: Checking Circuit CRW14 (BU/WH) For Voltage
      G06506093Courtesy of FORD MOTOR CO.
    • Is the voltage greater than 10 volts? 
    • Yes:  GO to  H9.
    • No:  GO to H6  .
  6. H6 CHECK CIRCUIT CRW14 (BU/WH) FOR A SHORT TO GROUND 
    • Ignition OFF.
    • Disconnect: Windshield Wiper Motor C1552.
    • Measure the resistance between washer pump motor C137-2, circuit CRW14 (BU/WH), harness side and ground.
      Fig 6: Measuring Resistance Between Washer Pump Motor C137-2, Circuit CRW14 (BU/WH), Harness Side And Ground
      G06506089Courtesy of FORD MOTOR CO.
    • Is the resistance greater than 10,000 ohms? 
    • Yes:  GO to H7  .
    • No:  REPAIR the circuit. TEST the system for normal operation.
  7. H7 CHECK THE MULTIFUNCTION SWITCH 
    • Ignition OFF.
    • Disconnect: Multifunction Switch C202.
    • Carry out the Multifunction Switch Component Test.

      Refer to COMPONENT TESTING for component testing.

    • Did the multifunction switch pass the component test? 
  8. H8 CHECK CIRCUIT CRW07 (GY/BN) FOR AN OPEN OR SHORT TO GROUND 
    • Measure the resistance between windshield wiper motor C1552-12, circuit CRW07 (GY/BN), harness side and multifunction switch C202-10, circuit CRW07 (GY/BN), harness side; and between multifunction switch C202-10, circuit CRW07 (GY/BN), harness side and ground.
      Fig 7: Checking Circuit CRW07 (GY/BN) For An Open Or Short To Ground
      G06071233Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms between multifunction switch and wiper motor; and greater than 10,000 ohms between multifunction switch and ground? 
    • Yes:  GO to  H13.
    • No:  REPAIR the circuit. TEST the system for normal operation.
  9. H9 CHECK CIRCUIT CRW23 (VT/GN) FOR VOLTAGE 
    • Measure the voltage between washer pump motor C137-1, circuit CRW23 (VT/GN) harness side and ground while depressing the multifunction switch to the rear window wiper WASH position.
      Fig 8: Checking Circuit CRW23 (VT/GN) For Voltage
      G06506096Courtesy of FORD MOTOR CO.
    • Is the voltage greater than 10 volts? 
    • Yes:  INSTALL a new washer pump. REFER to WASHER PUMP . TEST the system for normal operation.
    • No:  GO to H10  .
  10. H10 CHECK CIRCUIT CRW23 (VT/GN) FOR A SHORT TO GROUND 
    • Ignition OFF.
    • Disconnect: Rear Window Wiper Motor C4218.
    • Measure the resistance between washer pump motor C137-1, circuit CRW23 (VT/GN), harness side and ground.
      Fig 9: Measuring Resistance Between Washer Pump Motor C137-1, Circuit CRW23 (VT/GN), Harness Side And Ground
      G06506091Courtesy of FORD MOTOR CO.
    • Is the resistance greater than 10,000 ohms? 
    • Yes:  GO to H11  .
    • No:  REPAIR the circuit. TEST the system for normal operation.
  11. H11 CHECK THE MULTIFUNCTION SWITCH 
    • Ignition OFF.
    • Disconnect: Multifunction Switch C202.
    • Carry out the Multifunction Switch Component Test.

      Refer to COMPONENT TESTING for component testing.

    • Did the multifunction switch pass the component test? 
  12. H12 CHECK CIRCUIT CRW20 (GY/YE) FOR AN OPEN OR SHORT TO GROUND 
    • Measure the resistance between windshield wiper motor C4218-4, circuit CRW20 (GY/YE), harness side and multifunction switch C202-14, circuit CRW20 (GY/YE), harness side; and between multifunction switch C202-14, circuit CRW20 (GY/YE), harness side and ground.
      Fig 10: Checking Circuit CRW20 (GY/YE) For An Open Or Short To Ground
      G06506098Courtesy of FORD MOTOR CO.
    • Is the resistance less than 5 ohms between multifunction switch and wiper motor; and greater than 10,000 ohms between multifunction switch and ground? 
    • Yes:  GO to  H14.
    • No:  REPAIR the circuit. TEST the system for normal operation.
  13. H13 CHECK THE WINDSHIELD WIPER MOTOR 
    • Disconnect all wiper motor connectors.
    • Check for:
      • corrosion.
      • pushed-out pins.
    • Connect all wiper motor connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
  14. H14 CHECK THE REAR WINDOW WIPER MOTOR 
    • Disconnect all wiper motor connectors.
    • Check for:
      • corrosion.
      • pushed-out pins.
    • Connect all wiper motor connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present?