Inspection and Verification: Notes
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Engine oil level
- Door adjustment
- Engine coolant level
- Fuel tank
- Fuel evaporative system
- Tire size
- Smart junction box (SJB) fuse(s):
- 7 (10A)
- 22 (10A)
- 28 (10A)
- Miniature bulb(s)
- Circuitry
- Instrument cluster
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the concern is not visually evident, connect the diagnostic tool to the data link connector and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connections to the vehicle.
- check the ignition switch position.
- If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
- Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- CAN, or ISO circuit fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
- No response/not equipped for the instrument cluster, GO to PINPOINT TEST A . For the SJB, refer to MULTIFUNCTION ELECTRONIC MODULES ; for the ABS, refer to ANTI-LOCK CONTROL ; or for the restraint control module (RCM), refer to SUPPLEMENTAL RESTRAINT SYSTEM .
- System passed; retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the instrument cluster.
- If the DTCs retrieved are related to the concern, go to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE INDEX , the SMART JUNCTION BOX (SJB) DIAGNOSTIC TROUBLE CODE (DTC) INDEX , or the POWERTRAIN CONTROL MODULE (PCM) DIAGNOSTIC TROUBLE CODE (DTC) INDEX . For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
For a complete list of DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE INDEX
| DTC | Description | Source | Action |
|---|---|---|---|
| B1202 | Fuel Sender Circuit Open | Instrument Cluster | GO to PINPOINT TEST B . |
| B1204 | Fuel Sender Circuit Short to Ground | Instrument Cluster | GO to PINPOINT TEST B . |
| B1205 | EIC Switch Number 1 Assembly Circuit Failure | Instrument Cluster | CHECK select/reset button for binding and sticking. If OK, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER . TEST the system for normal operation. |
| B1317 | Battery Voltage High | Instrument Cluster | REFER to CHARGING SYSTEM - GENERAL INFORMATION to continue diagnosis of the charging system. |
| B1318 | Battery Voltage Low | Instrument Cluster | REFER to CHARGING SYSTEM - GENERAL INFORMATION to continue diagnosis of the charging system. |
| B1342 | ECU is Defective | Instrument Cluster | CLEAR the DTCs. REPEAT the self-test. If DTC B1342 is retrieved again. INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER . TEST the system for normal operation. |
| U1900 | CAN Communication Bus Fault | Instrument Cluster | REFER to MODULE COMMUNICATIONS NETWORK for information on the CAN. |
For a complete list of instrument cluster DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
SMART JUNCTION BOX (SJB) DIAGNOSTIC TROUBLE CODE INDEX
| DTC | Description | Source | Action |
|---|---|---|---|
| B1319 | Driver Door (LF) Ajar Switch Circuit Failure | SJB | REFER to INTERIOR LIGHTING . |
| B1327 | Passenger Door (RF) Ajar Circuit Failure | SJB | REFER to INTERIOR LIGHTING . |
| B1335 | Door Ajar (RR) Switch Circuit Failure | SJB | REFER to INTERIOR LIGHTING . |
| B1571 | Door Ajar (LR) Switch Circuit Failure | SJB | REFER to INTERIOR LIGHTING . |
| B2477 | Module Configuration Failure | SJB | REFER to MODULE CONFIGURATION for information on module configuration. |
| C1769 | Park Brake Switch/Circuit Short to Ground | SJB | GO to PINPOINT TEST I . |
| U1900 | CAN Communication Bus Fault | SJB | REFER to MODULE COMMUNICATIONS NETWORK for information on the CAN. |
For a complete list of SJB DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
POWERTRAIN CONTROL MODULE (PCM) DIAGNOSTIC TROUBLE CODE INDEX
| DTC | Description | Source | Action |
|---|---|---|---|
| P0457 | Fuel Fill Cap Off | PCM | Refer to INTRODUCTION - GASOLINE article for Escape (gasoline) and Mariner or INTRODUCTION- HYBRID ESCAPE article for Escape (Hybrid) to continue diagnosis. |
For a complete list of PCM DTCs, refer to INTRODUCTION - GASOLINE article for Escape (gasoline) and Mariner, or INTRODUCTION- HYBRID ESCAPE article for Escape (Hybrid).