Inspection and Verification: Notes
WARNING: This page is about a different car, the 2003 Mercury Sable and 2003 Ford Taurus. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the diagnostic tool to the data link connector (DLC) located beneath the instrument panel and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connections to the vehicle.
- check the ignition switch position.
- Carry out the DATA LINK DIAGNOSTICS test using the diagnostic tool. If the diagnostic tool responds with:
- CKT 914, CKT 915 or CKT 70= ALL ECUS NO RESP/NOT EQUIP, refer to MODULE COMMUNICATIONS NETWORK .
- NO RESP/NOT EQUIP for GEM, go to MULTIFUNCTION ELECTRONIC MODULE .
- System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs and carry out self test diagnostics for the GEM.
- If the DTCs retrieved are related to the concern, go to the GEM DIAGNOSTIC TROUBLE CODE (DTC) INDEX .
- If no DTCs related to the concern are retrieved, go to the SYMPTOM CHART to continue the diagnostics.