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Inspection and Verification

WARNING: This page is about a different car, the 2004 Ford RV Cutaway, 2004 Ford Econoline, 2004 Ford E450 Super Duty, and 2004 Ford Cutaway. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical and electrical damage.
    Fig 1: Visual Inspection Chart
    G02766614Courtesy of FORD MOTOR CO.
  3. If the concern remains after the inspection, connect the diagnostic tool to the data link connector (DLC) located beneath the instrument panel and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
    • Check that the program card is correctly installed.
    • Check the connections to the vehicle.
    • Check the ignition switch position.
  4. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool manual.
  5. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
  6. If the DTCs retrieved are related to the concern, go to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX  to continue diagnostics.
  7. If no DTCs related to the concern are retrieved, proceed to the SYMPTOM CHART TO CONTINUE DIAGNOSTICS  .
INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX

DTC Description Source Action
B1352 Ignition Key-In Circuit Failure Instrument Cluster Go To PINPOINT TEST B: A CHIME IS INOPERATIVE-KEY IN IGNITION (WITH DOOR AJAR)  .
All Other DTCs - Instrument Cluster Refer to MODULE COMMUNICATIONS NETWORK .