Inspection And Verification

WARNING: This page is about a different car, the 2004 Mercury Monterey and 2004 Ford Freestar. However, it is still accessible from the selected car via links, so may be relevant.

Verify the customer concern.

Visually inspect for obvious signs of mechanical or electrical damage.

VISUAL INSPECTION CHART

Mechanical	Electrical
Headlamp switch	Bussed electrical center (BEC) fuse(s): 45 (15A) (high beam headlamps) 58 (30A) 62 (30A) 65 (30A) Circuitry Smart junction box (SJB) Bulbs

If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
NOTE: Make sure the headlamp switch is in the OFF position.

NOTE: Make sure the multifunction switch is in the low beam position.
If the cause is not visually evident, connect the diagnostic tool to the data link connector and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- check that the program card is correctly installed.
- check the connections to the vehicle.
- check the ignition switch position.
If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- SCP, ISO or UBP circuit fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
- No response/not equipped for smart junction box (SJB), refer to MODULE COMMUNICATIONS NETWORK .
- System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs and carry out self-test diagnostics for the SJB.
If the DTCs retrieved are related to the concern, go to the SMART JUNCTION BOX (SJB) DIAGNOSTIC TROUBLE CODE (DTC) INDEX to continue diagnostics.
If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART to continue diagnostics.
NOTE: For a complete master list of DTCs, refer to MODULE COMMUNICATIONS NETWORK