Inspection and Verification
WARNING: This page is about a different car, the 2004 Ford Ranger. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical and electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Window glass
- Window motor
- Window regulator
- Fuse(s)
- Circuitry
- Loose or corroded connector(s)
- Window control switches
- Relays
- Smart junction box (SJB)
- If an obvious cause for an observed or reported concern is found, correct the cause if possible before proceeding to the next step.
- If the cause is not visually evident, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- Check that the program card is correctly installed.
- Check the connections to the vehicle.
- Check the ignition switch position.
- If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
- Carry out the DATA LINK DIAGNOSTIC TEST. If the diagnostic tool responds with:
- SCP+, SCP-, or UBP circuit fault; all ECUs no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
- NO RESP/NOT EQUIP for SJB, go to SYMPTOM CHART .
- SYSTEM PASSED, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs and carry out the self test for the SJB.
- If the DTCs retrieved are related to the concern, go to the SJB DIAGNOSTIC TROUBLE CODE (DTC) INDEX .
- If no DTCs related to the concern are retrieved, GO to the SYMPTOM CHART .