Pinpoint Test L: Cannot Configure/Disable The MYKEY™ Feature

WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

L1 CHECK THE UNLIMITED KEY MODE STATUS
NOTE: Make sure the vehicle is not remote started. If the vehicle is remote started, the remote start system may have been programmed as a MyKey™ and therefore the program/configure/disable function is inoperative. This should not occur if the vehicle is equipped with a Ford approved remote start system. If the remote start system type cannot be verified, it is safer to make sure the vehicle is not remote started.
- Ignition OFF.
- Connect the scan tool.
- Ignition ON.
- Enter the following diagnostic mode on the scan tool: IC DataLogger.
- Review the IC PID UNL_KEY_MODE.
- Does IC PID UNL_KEY_MODE display "Disable"?
- Yes: GO to L2 .
- No: DISABLE the unlimited key mode. REFER to SPARE KEY PROGRAMMING - UNLIMITED KEY MODE .
L2 DETERMINE THE STATUS OF THE KEY IN THE IGNITION LOCK CYLINDER
- Ignition OFF.
- Ignition ON.
- Observe the message center.
- Does the message center display "MYKEY ACTIVE, DRIVE SAFELY"?
- Yes: The MyKey™ restricted key is in the ignition lock cylinder. An admin key must be used to configure/disable a MyKey™ restricted key. REFER to MYKEY™ PROGRAMMING if it is desired to configure or disable the MyKey™ Feature.
- No: The key in the ignition lock cylinder is an admin key. GO to L3 .
L3 REVIEW THE MESSAGE CENTER INFORMATION
- Using the admin key in the ignition lock cylinder, press the SETUP button on the message center control buttons until SYSTEM CHECK is displayed.
- Press RESET to review the message center information to determine if there is a MyKey™ restricted key programmed into the IC .
- Does the IC message center indicate there is a MyKey™ restricted key programmed into the IC ?
- Yes: If the admin key in the ignition lock cylinder cannot configure/disable the MyKey™ restricted key, GO to L4 .
- No: There are no MyKey™ restricted keys programmed. REFER to MYKEY™ PROGRAMMING to program a MyKey™ restricted key.
L4 CHECK FOR CORRECT IC OPERATION
- Disconnect the IC connector.
- Check for:
  - corrosion
  - damaged pins
  - pushed-out pins
- Connect the IC connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
- Yes: INSTALL a new IC . REFER to INSTRUMENT CLUSTER (IC) . RESET the parameters in both the IC and the Transmission Control Module (TCM). REFER to PASSIVE ANTI-THEFT SYSTEM (PATS) PARAMETER RESET . PROGRAM the Passive Anti-Theft System (PATS) keys into the new IC . REFER to INTEGRATED KEYHEAD TRANSMITTER (IKT) KEY PROGRAMMING USING DIAGNOSTIC EQUIPMENT . TEST the system for normal operation.
- No: The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.