Inspection and Verification
WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- Road test the vehicle.
- Verify the customer concern by carrying out a road test on a smooth road. If any vibrations are present, refer to NOISE, VIBRATION AND HARSHNESS article.
- Inspect the tires.
- Check the tire pressures with all normal loads in the vehicle and the tires cold. Refer to the vehicle certification (VC) label.
- Verify that all tires are sized to specification. Refer to the VC label.
- Inspect the tires for incorrect wear and damage. Install new tires as necessary.
- Inspect the chassis and underbody.
- Remove any excessive accumulation of mud, dirt or road deposits from the chassis and underbody.
- Inspect for aftermarket equipment.
- Check for aftermarket changes to the steering, suspension, and wheel and tire components (such as competition or heavy duty). The specifications shown in this article do not apply to vehicles equipped with aftermarket equipment.
VISUAL INSPECTION CHARTMechanical - Front wheel bearing(s)
- Front or rear suspension components
- Suspension fastener(s)
- Incorrect spring usage
- Spring(s)
- Shock absorber(s)
- Strut(s)
- Suspension bushing(s)
- Steering system components
- Axle components
- If an obvious cause for an observed or reported condition is found, correct the cause (if possible) before proceeding to the next step.
- If the fault is not visually evident, go to Symptom Chart .