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Inspection and Verification

WARNING: This page is about a different car, the 2005 Mercury Mountaineer, 2005 Ford Explorer, 2004 Mercury Mountaineer, and 2004 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern by operating the power window/defrost system.
  2. Visually inspect for obvious signs of mechanical and electrical damage. Refer to the following chart VISUAL INSPECTION CHART :
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Window regulator assembly
    • Window motor
    • Window glass
    • Window control switch
    • Fuse(s)
    • Circuitry
    • Window control switch
    • Relay(s)
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is not visually evident, determine the symptom. GO to SYMPTOM CHART .
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