Symptom Chart

WARNING: This page is about a different car, the 2005 Mercury Mountaineer, 2005 Ford Explorer, 2004 Mercury Mountaineer, and 2004 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
All power windows are inoperative	Fuse(s). Circuitry. Instrument cluster module (ICM). Accessory delay relay. Driver window control switch.	GO to PINPOINT TEST A .
Single power window is inoperative - driver front window	Circuitry. Driver window control switch. Driver window motor.	GO to PINPOINT TEST B .
Single power window is inoperative - passenger front window	Circuitry. Driver window control switch. Passenger window control switch. Passenger window motor.	GO to PINPOINT TEST C .
Single power window is inoperative - driver rear window	Circuitry. Driver window control switch. Driver rear window control switch. Driver rear window motor.	GO to PINPOINT TEST D .
Single power window is inoperative - passenger rear window	Circuitry. Driver window control switch. Passenger rear window control switch. Passenger rear window motor.	GO to PINPOINT TEST E .
The one touch down feature is inoperative - Driver window still operates in proportional mode	Driver window control switch.	INSTALL a new driver window control switch. REFER to WINDOW CONTROL SWITCH .
The back window does not defrost	ICM. Circuitry. Heated back window relay. Heated back window grid.	GO to PINPOINT TEST F .
The back window defroster does not shut off automatically - ON at all times	Heated back window relay. Circuitry. ICM. Heated back window grid.	GO to PINPOINT TEST G .
The defrost system will not shut off automatically - Can be turned ON and OFF with the defrost switch	ICM.	INSTALL a new ICM. REFER to INSTRUMENT CLUSTER .