Inspection and Verification

WARNING: This page is about a different car, the 2005 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

Verify the customer concern.

Visually inspect for obvious signs of mechanical or electrical damage.

VISUAL INSPECTION

Mechanical	Electrical
Engine oil level Door adjustment Engine coolant level Fuel tank	Central junction box (CJB) fuse(s): (10A) (5A) 18 (10A) 21 (15A) 27 (5A) Miniature bulb(s) Circuitry Message center switch Instrument cluster

If an obvious cause for an observed or reported concern is found, correct the cause before proceeding to the next step.
If the concern is not visually evident, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- Check that the program card or disk is correctly installed.
- Check the connections to the vehicle.
- Check the ignition switch position.
If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
- CAN, UBP or ISO circuit fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK .
- No response/not equipped for the instrument cluster, GO to PINPOINT TEST A . For the vehicle security module, refer to MULTIFUNCTION ELECTRONIC MODULES . For the ABS module, refer to ANTI-LOCK CONTROL . For the RCM, refer to SUPPLEMENTAL RESTRAINT SYSTEM .
- System passed, retrieve and record the continuous DTCs, erase the continuous DTCs and carry out self-test diagnostics for the instrument cluster.
If the DTCs retrieved are related to the concern, go to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE (DTC) INDEX to continue diagnostics. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES .
If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .