Diagnostic Test

WARNING: This page is about a different car, the 2014 RAM 3500 HD and 2014 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.

VERIFY DTC IS ACTIVE

NOTE:

Make sure the battery voltage is between 10 and 16 volts before proceeding.

With the scan tool, read active DTCs.
Is this DTC active?

Yes
- Refer to BODY CONTROL MODULE (BCM) - DIAGNOSTIC CODE INDEX and perform the U11B9-00-LOST COMMUNICATION WITH RF HUB diagnostic procedure.
No
- Refer to DIAGNOSIS AND TESTING and perform the STORED LOST COMMUNICATION DTCS diagnostic procedure.