Diagnostic Test
WARNING: This page is about a different car, the 2017 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK FOR AN ACTIVE DTC NOTE:
Diagnose and repair any system voltage or Transfer Case related DTCs in the Drivetrain Control Module (DTCM) before continuing with this test.
- With the scan tool, read DTCM DTCs and record on the repair order.
- Record the Environmental Data.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- During the test drive, move the Transfer Case Selector Switch (if equipped) to each position several times in accordance with the Service Information.
- With the scan tool, read DTCM and CCN DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE AMBIENT TEMPERATURE SENSOR READING IN THE BCM
- With the scan tool, read the ambient temperature in the Body Control Module (BCM).
Does the ambient temperature sensor value match the actual outside temperature?
Yes
- Go To 3
No
- Replace the Ambient Temperature Sensor in accordance with the Service Information.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
- With the scan tool, read the ambient temperature in the Body Control Module (BCM).
- CHECK THE TRANSFER CASE SELECTOR SWITCH WIRING HARNESS
- Using the wiring diagram/schematic as a guide, inspect the wiring and connectors relative to this circuit.
- While monitoring the scan tool data relative to this circuit, wiggle test the wiring and connectors.
Were any problems found?
Yes
- Repair the wiring or poor connection as necessary.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
No
- Go To 4
- REPLACE THE TRANSFER CASE SELECTOR SWITCH (IF EQUIPPED)
- Turn the ignition off
- Replace the Transfer Case Selector Switch (if equipped) in accordance with the Service Information.
- Turn the ignition on.
- With the scan tool, erase DTCs.
- Test drive the vehicle.
- During the test drive, move the Transfer Case Selector Switch (if equipped) to each position several times in accordance with the Service Information.
- With the scan tool, read DTCs in the CCN and the DTCM.
Did the DTC return?
Yes
- Go To 5
No
- The new Transfer Case Selector Switch repaired the problem.
- Perform the DTCM VERIFICATION TEST. Refer to DTCM VERIFICATION TEST .
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all DTCM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all DTCM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read DTCM DTCs.
Did the DTC return?
Yes
- Replace the DTCM in accordance with the Service information. Refer to MODULE, DRIVETRAIN CONTROL (DTCM), REMOVAL .
- Perform the DTCM VERIFICATION TEST. Refer to DTCM VERIFICATION TEST .
No
- The wiring or poor connection problem has been repaired.
- Perform the DTCM VERIFICATION TEST. Refer to DTCM VERIFICATION TEST .