Diagnostic Test
WARNING: This page is about a different car, the 2017 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK FOR AN ACTIVE DTC
- With the scan tool, read Drivetrain Control Module (DTCM) DTCs and record on the repair order.
- Record the Environmental Data.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read DTCM DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE (T315) STEP MOTOR CONTROL A CIRCUIT FOR AN OPEN
- Turn the ignition off.
- Disconnect the Transfer Case Motor harness connector.
- Disconnect the DTCM C2 harness connector.
- Measure the resistance of the (T315) Step Motor Control A circuit from the Transfer Case Motor harness connector to the DTCM C2 harness connector.
Is the resistance above 3.0 Ohms?
Yes
- Repair the (T315) Step Motor Control B circuit for an open.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
No
- Go To 3
- CHECK THE (T316) STEP MOTOR CONTROL B CIRCUIT FOR AN OPEN
- Measure the resistance of the (T316) Step Motor Control C circuit from the Transfer Case Motor harness connector to the DTCM C2 harness connector.
Is the resistance above 3.0 Ohms?
Yes
- Repair the (T316) Step Motor Control C circuit for an open.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
No
- Go To 4
- Measure the resistance of the (T316) Step Motor Control C circuit from the Transfer Case Motor harness connector to the DTCM C2 harness connector.
- CHECK THE (T315) STEP MOTOR CONTROL A CIRCUIT FOR A SHORT TO VOLTAGE
- Turn the ignition on.
- Measure the voltage on the (T315) Step Motor Control A circuit at the Transfer Case Motor harness connector.
Is the voltage above 0.5 of a volt?
Yes
- Repair the (T315) Step Motor Control A circuit for a short to voltage.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
No
- Go To 5
- CHECK THE (T316) STEP MOTOR CONTROL B CIRCUIT FOR A SHORT TO VOLTAGE
- Measure the voltage on the (T316) Step Motor Control B circuit at the Transfer Case Motor harness connector.
Is the voltage above 0.5 of a volt?
Yes
- Repair the (T316) Step Motor Control B circuit for a short to voltage.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
No
- Go To 6
- Measure the voltage on the (T316) Step Motor Control B circuit at the Transfer Case Motor harness connector.
- CHECK RESISTANCE THROUGH THE TRANSFER CASE SHIFT MOTOR/MODE SENSOR ASSEMBLY
- Connect the Transfer Case Shift Motor/Mode Sensor Assembly harness connector.
- Measure the resistance between the (T315) Step Motor Control A circuit and the (T316) Step Motor Control B circuit at the DTCM C2 harness connector.
Is the resistance below 3.0 Ohms?
Yes
- Go To 7
No
- Replace the Transfer Case Shift Motor/Mode Sensor Assembly in accordance with the Service Information.
- Perform the TRANSFER CASE VERIFICATION TEST. Refer to TRANSFER CASE VERIFICATION TEST .
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all DTCM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all DTCM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read DTCM DTCs.
Did the DTC return?
Yes
- Replace the DTCM in accordance with the Service information. Refer to MODULE, DRIVETRAIN CONTROL (DTCM), REMOVAL .
- Perform the DTCM VERIFICATION TEST. Refer to DTCM VERIFICATION TEST .
No
- The wiring or poor connection problem has been repaired.
- Perform the DTCM VERIFICATION TEST. Refer to DTCM VERIFICATION TEST .