Diagnostic Test

WARNING: This page is about a different car, the 2011 RAM Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

VERIFY DIAGNOSTIC TROUBLE CODE (DTC) IS STORED
NOTE:
Stored faults may indicate a customer perceived intermittent condition.

NOTE:
Make sure the IOD fuse is installed and battery voltage is between 10 and 16 volts before proceeding.
1. With the scan tool, read stored DTCs.
  Is this DTC stored?
  
  Yes
  - Go To 2.
  No
  - Perform the appropriate diagnostic procedure.
CHECK THE ENVIRONMENTAL DATA
1. With the scan tool, read the loss of communication environmental data.
  Does the loss of communication environmental odometer data match up to any of the previous service procedures listed in the possible causes or are their any stored CAN IHS or C hardware electrical, battery, ignition voltage, VIN missing/mismatch, TIPM configuration DTCs present with matching environmental data?
  
  Yes
  - These DTCs may have been the result of other service procedures performed. Clear the DTCs.
  No
  - Go To 3.
VERIFY INTERMITTENT LOST COMMUNICATION DTC - WIRING CONCERNS
1. Turn the ignition on.
2. With the scan tool, select Network Diagnostics.
  Is there more than one ECU with stored DTCs "Logged Against" the module and one or more lost communication DTCs stored in the offending module?
  
  Yes
  - Verify if the vehicle was recently in for this type of service. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals, and correct pin tension. Repair as necessary.
  No
  - Go To 4.
VERIFY INTERMITTENT LOST COMMUNICATION DTC - OFFENDING MODULE
1. Turn the ignition on.
2. With the scan tool, select Network Diagnostics.
  Is there more than one ECU with stored DTCs "Logged Against" the module and NO lost communication DTCs stored in the offending module?
  
  Yes
  - Check for Technical Service Bulletins (TSBs) related to this offending module.
  No
  - Go To 5.
VERIFY INTERMITTENT LOST COMMUNICATION DTC - REPORTING MODULE
1. Turn the ignition on.
2. With the scan tool, select Network Diagnostics.
  Is there ONLY ONE ECU with stored DTCs "Logged Against" the module?
  
  Yes
  - Check for TSB related to the module that set this DTC.
  No
  - Verify if the vehicle was recently in for this type of service. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals, and correct pin tension. Repair as necessary.