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Home >> Chrysler >> 2011 >> 300 C, RWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 105 (Communication - Non-DTC Based Diagnostics - 3500 Cab & Chassis, 4500 & 5500) >> Diagnosis and Testing >> No Response From CCN (Cluster) >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2011 RAM Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
Possible Causes 
(A909) (A412) FUSED B(+) CIRCUITS OPEN OR SHORTED
(Z911) GROUND CIRCUITS OPEN
(F943) FUSED IGNITION SWITCH OUTPUT (RUN/START) CIRCUIT OPEN OR SHORTED
(D264) AND (D265) CAN INTERIOR (IHS) BUS (125K) CIRCUITS OPEN
CLUSTER (CCN)


  1. TEST FOR INTERMITTENT CONDITION 
    1. Turn the ignition on.
      NOTE:

      Make sure the IOD fuse is installed and battery Voltage is between 10.0 and 16.0 Volts.

    2. Using the scan tool, select ECU View.
      NOTE:

      A red "X" will be next to the module that is not communicating, indicating that the module is not active on the Bus network. A green check indicates that the module is active on the Bus network.

      Does the scan tool display a red "X" next to the module?

      Yes 

      • Go To  2.

      No 

      • The no response condition is not present at this time. Using the wiring diagram/schematic as a guide, inspect the wiring for chafed, pierced, pinched and partially broken wires and the wiring harness connectors for broken, bent, pushed out and corroded terminals.
  2. (A909) (A412) FUSED B(+) CIRCUIT OPEN OR SHORTED 
    Fig 1: Using 12-volt Test Light Connected To Ground To Check Each Fused B(+) Circuit
    GC0091300Courtesy of CHRYSLER LLC
    1. Turn the ignition off.
    2. Disconnect the Cluster C1 and C3 harness connectors.
    3. Using a 12-volt test light connected to ground, check each (A909) and (A412) Fused B(+) circuit.

      Does the test light illuminate brightly for each circuit?

      Yes 

      • Go To  3.

      No 

      • Repair the open or short to ground in the (A909) or (A412) Fused B(+) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  3. (Z911) GROUND CIRCUIT OPEN 
    Fig 2: Using 12-volt Test Light Connected To 12-volts To Check Each Ground Circuit
    GC0091301Courtesy of CHRYSLER LLC
    1. Using a 12-volt test light connected to 12-volts, check each (Z911) Ground circuit.

      Does the test light illuminate brightly for each circuit?

      Yes 

      • Go To  4.

      No 

      • Repair the open in the (Z911) Ground circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  4. (F943) FUSED IGNITION RUN/START CONTROL OUTPUT CIRCUIT OPEN OR SHORTED 
    Fig 3: Using 12-volt Test Light Connected To Ground To Check Fused Ignition Run/Start Control Output Circuit
    GC0091302Courtesy of CHRYSLER LLC
    1. Turn the ignition on.
    2. Using a 12-volt test light connected to ground, check the (F943) Fused Ignition Run/Start Control Output circuit.

      Does the test light illuminate brightly?

      Yes 

      • Go To  5.

      No 

      • Repair the open or short to ground in the (F943) Fused Ignition Run/Start Control Output circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  5. (D265) OR (D264) CAN IHS BUS (125K) CIRCUIT OPEN 
    Fig 4: Measuring Resistance Of CAN IHS Bus (-)/(+) Circuit Between TIPM Harness Connector And Cluster Harness Connector
    GC0091303Courtesy of CHRYSLER LLC
    1. Measure the resistance of the (D264) CAN IHS Bus (-) (125K) circuit between the TIPM C7 harness connector and the Cluster C3 harness connector.
    2. Measure the resistance of the (D265) CAN IHS Bus (+) (125K) circuit between the TIPM C7 harness connector and the Cluster C3 harness connector.

      Is resistance below 5.0 Ohms on both circuits?

      Yes 

      • Replace the Cluster in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

      No 

      • Repair the open in the (D265) or (D264) CAN IHS Bus (125K) circuit. Inspect the connector for damage.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .