INSPECTION PROCEDURE 27: CD Player: CD can not be Inserted.: Diagnosis

WARNING: This page is about a different car, the 2005 Dodge Stratus and 2005 Chrysler Sebring. However, it is still accessible from the selected car via links, so may be relevant.

STEP 1. Check that a CD has been already loaded.
Q: Has a CD been already loaded?

YES : Take out the CD. If the CD can not be ejected, refer to INSPECTION PROCEDURE 31 . Check that a CD can be inserted.

NO: Go to Step 2.
STEP 2. Check how a CD is inserted.
- Ensure that the ignition switch is at "ACC" or "ON".
NOTE: If you try to load a CD when the ignition switch is at the positions other than "ACC" or "ON", the CD will not be inserted completely and then rejected.

Q: If you try to load the CD, does the CD stops halfway and then rejected?

YES : Refer to INSPECTION PROCEDURE 31 .

NO: Go to Step 3.
STEP 3. Check after the CD is loaded.
NOTE: Even though the CD is loaded, "E" (error) is sometimes displayed with the CD rejected because of vibration/shock or dew on the CD face or optical lens.

Q: Though the CD is inserted completely, is "E" (error) displayed and the CD ejected?

YES : Go to Step 4.

NO: There is no action to be taken.
STEP 4. Check the CD.
Check the CD for the conditions below:
- Is the CD loaded with its label facing down?
- Is the recorded face dirty or scratched?
- Is there dew on the recorded face?
Q: Is the CD in good condition?

YES : Go to Step 5.

NO: The original CD is defective. Check that a CD can be inserted.
STEP 5. Check again using a normal CD, which is not dirty or scratched.
- Load another normal CD.
- Check that the CD player recognizes and play the CD.
Q: When you substitute another normal CD, is the CD loaded correctly?

YES : The original CD is defective. Check that a CD can be inserted.

NO: Replace or repair the CD player. Check that a CD can be inserted.