GPS icon is white or not shown

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
With good reception, the icon is normally green.
Make sure the GPS antenna is plugged in.
Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.
Make sure the vehicle is parked outside, away from buildings.
Refer to GPS Information for real-time satellite reception display.

Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.
Is there aftermarket metallic window tint or electronic accessories?

YES - Remove tint or the accessories, and recheck. ■

NO - Go to step 2.
Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
Go into the System Diagnostic Mode , and use the System Link to check the GPS antenna.
Is the GPS Ant icon red?

YES - Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna . ■

NO - Check that nothing is blocking the GPS antenna located under the package shelf, and recheck. Substitute a known-good GPS antenna , and recheck. If the symptom/indication goes away, replace the original GPS antenna . If the symptom/indication is still present, replace the audio-navigation unit . ■