Phone Module (PHM) & Road Traffic Information (RTI) Diagnostic Trouble Codes

• PHM-000F: Handset Loudspeaker. Signal Too High. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking wiring and component
      • Checking wiring and component
    • Information
      • Fault-tracing information
• PHM-000F: Handset Loudspeaker. Signal Too High. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and component
      • Checking wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-000F. CARPHONE Handset Switch. Signal Missing. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal missing. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-0010: Handset Loudspeaker. Signal Too Low. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Intermittent fault
    • Checking wiring and component
      • Checking wiring and component
    • Information
      • Fault-tracing information
• PHM-0010: Handset Loudspeaker. Signal Too Low. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Permanent fault
    • Checking wiring and component
      • Checking wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0010: HANDSFREE Speakers. Signal Too High. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-0010: HANDSFREE Speakers. Signal Too High. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and component
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0011: HANDSFREE Speakers. Signal Missing. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal missing. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-0011: HANDSFREE Speakers. Signal Missing. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal missing. Permanent fault
    • Checking wiring and component
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0012: Handset Supply. Signal Too Low. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Intermittent fault
    • Checking wiring and component
      • Checking wiring and component
    • Information
      • Fault-tracing information
• PHM-0012: Handset Supply. Signal Too Low. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Permanent fault
    • Checking wiring and component
      • Checking wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0013: Control Module. Internal Fault. Intermittent Fault (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• PHM-0013: Control Module. Internal Fault. Permanent Fault (USA/CDN) (2001-2004)
  • Internal fault. Permanent fault
    • Replacing keypad unit
      • Replacing keypad unit
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0014: CARPHONE Antenna. Faulty Signal. Intermittent Fault (USA/CDN) (2001-2004)
  • Faulty signal. Intermittent fault
    • Checking connectors and wiring
      • Checking for contact resistance, oxidation and checking wiring
      • Checking connectors and wiring
    • Checking cables and terminals
      • Contents
      • Inspect terminals visually
      • Open-circuit
      • Short-circuit to ground
      • Short-circuit to supply voltage
      • Loose connections (terminals)
      • Contact resistance and oxidation
      • Intermittent fault-tracing
    • Fault-tracing information
      • Fault-tracing information
    • Information
      • Fault-tracing information
  • Diagnostic trouble code (DTC) information
• PHM-0014: CARPHONE Antenna. Faulty Signal. Permanent Fault (USA/CDN) (2001-2004)
  • Faulty signal. Permanent fault
    • Checking wiring and component
      • Checking wiring and component
      • Checking connectors and wiring
    • Verification
      • Verification
    • Information
      • Fault-tracing information
  • Diagnostic trouble code (DTC) information
• PHM-0015: Control Module. Internal Fault. Intermittent Fault (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• PHM-0015: Control Module. Internal Fault. Permanent Fault (USA/CDN) (2001-2004)
  • Internal fault. Permanent fault
    • Replacing keypad unit
      • Replacing keypad unit
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0015: Power Supply. Internal Fault. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• PHM-0015: Power Supply. Internal Fault. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing keypad unit
      • Replacing keypad unit
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0016: Control Module. Internal Fault. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• PHM-0016: Control Module. Internal Fault. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing keypad unit
      • Replacing keypad unit
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0017: Communication With CARPHONE Box. Signal Too Low. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-0017: Communication With CARPHONE Box. Signal Too Low. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0018: CARPHONE Box Power Supply. Signal Too Low. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-0018: CARPHONE Box Power Supply. Signal Too Low. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0019: CARPHONE Box Power Supply. Signal Too High. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-0019: CARPHONE Box Power Supply. Signal Too High. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-001A: CARPHONE Box Power Supply. Signal Too Low. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Intermittent fault
    • Fault-tracing information
• PHM-001A: CARPHONE Box Power Supply. Signal Too Low. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Permanent fault
    • Checking carphone box power supply signal
      • Checking cable
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-001B: CARPHONE Handset Power Supply. Signal Too Low. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-001B: CARPHONE Handset Power Supply. Signal Too Low. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too low. Permanent fault
    • Checking carphone box power supply signal
      • Checking the wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-001C: HANDSFREE Loudspeakers. Signal Too High. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-001C: HANDSFREE Loudspeakers. Signal Too High. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-001D: Handset Microphone Signal Too High. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-001D: Handset Microphone Signal Too High. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-001E: Handset Loudspeaker. Signal Too High. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• PHM-001E: Handset Loudspeaker. Signal Too High. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0020: Handset Microphone. Signal Too High. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking wiring and component
• PHM-0020: Handset Microphone. Signal Too High. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and component
      • Checking wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0022: Handset Supply. Signal Too High. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Intermittent fault
    • Checking wiring and component
      • Checking wiring and component
    • Information
      • Fault-tracing information
• PHM-0022: Handset Supply. Signal Too High. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code (DTC) information
  • Signal too high. Permanent fault
    • Checking wiring and component
      • Checking wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0030: Backup Battery. Low Voltage (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • Low voltage
    • Replacing backup battery
      • Replacement of backup battery
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0031: GPS Unit. Internal Fault. Intermittent Fault (2001-2004)
  • Diagnostic trouble code information
• PHM-0031: GPS Unit. Internal Fault. Permanent Fault (USA/CDN) (2001-2004)
  • Internal fault. Permanent fault
    • Replacing key pad unit
      • Replacement of key pad unit
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0032: GPS Antenna. Signal Too Low. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • Signal too low. Intermittent fault
    • Checking cables and components
      • Checking cables and components
    • Information
      • Fault-tracing information
• PHM-0032: GPS Antenna. Signal Too Low. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • Signal too low. Permanent fault
    • Checking cables and components
      • Checking cables and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0033: GPS-Antenna. Open Circuit. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • No signal. Intermittent fault
    • Checking contact resistance, oxidation and cables
      • Checking contact resistance, oxidation and cables
    • Information
      • Fault-tracing information
• PHM-0033: GPS-Antenna. Open Circuit. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • No signal. Permanent fault
    • Checking cables and components
      • Checking cables and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-0034: GPS Antenna. Signal Too High. Intermittent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • Signal too high. Intermittent fault
    • Checking cables
      • Checking cables
    • Information
      • Fault-tracing information
• PHM-0034: GPS Antenna. Signal Too High. Permanent Fault (USA/CDN) (2001-2004)
  • Diagnostic trouble code information
  • Signal too high. Permanent fault
    • Checking cables and components
      • Checking cables and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-003A: Internal Antenna. Open Circuit. Intermittent Fault (2001-2004)
  • Diagnostic trouble code information
  • Internal antenna. Intermittent fault
    • Troubleshooting information
• PHM-003A: Internal Antenna. Open Circuit. Permanent Fault (USA/CDN) (2001-2004)
  • Internal antenna. Permanent fault
    • Replacing key pad unit
      • Replacement of key pad unit
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-7: Communication With Control Module. Internal Fault. Intermittent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• PHM-7: Communication With Control Module. Internal Fault. Permanent Fault (1999-2000)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Checking wiring and components
      • Checking wiring and components
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• PHM-E001: Control Module Communication. Faulty Communication (1999-2004)
  • Diagnostic trouble code (DTC) information PHM-E001
  • Faulty communication
    • Preparations
    • Checking resistance of control area network (CAN) cables
    • Checking a short-circuit in CAN cables
    • Checking traffic load on CAN cables
    • Identifying fault causes in CAN network
    • Identifying a control module in CAN network
    • Verification
    • Fault-tracing information
      • Fault-tracing information
    • Information
      • Fault-tracing information
• PHM-XXXX: Unknown Diagnostic Trouble Code (DTC) For The Current Control Module Version (1999-2004)
  • Unknown diagnostic trouble code (DTC) for the current control module version
    • Reading off diagnostic trouble codes (DTCs)
• RTI-1000: Control Module. Internal Fault. Intermittent Fault (1999-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• RTI-1000: Control Module. Internal Fault. Permanent Fault (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing RTI control module
      • Replacing RTI control module
    • Verification
      • Verification
      • System test
    • Information
      • Fault-tracing information
• RTI-1000: Control Module. Internal Fault. Permanent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing RTI control module
      • Replacing RTI control module
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-2000: Cd-ROM Player Reading Off. Internal Fault. Intermittent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Checking for contact resistance and oxidation
• RTI-2000: Cd-ROM Player Reading Off. Internal Fault. Permanent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing CD-ROM player
      • Checking for contact resistance and oxidation
      • Replacing CD-ROM player
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-2000: DVD Player. Internal Fault (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault
    • Replacing RTI control module
      • Checking component
      • Replacing RTI control module
      • Verification
    • Information
      • Fault-tracing information
• RTI-2100: Cd-ROM Player Missing. Signal Missing. Intermittent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • Signal missing. Intermittent fault
    • Checking contact resistance, oxidation and wiring
• RTI-2100: Cd-ROM Player Missing. Signal Missing. Permanent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • Signal missing. Permanent fault
    • Checking wiring and component
      • Checking contact resistance and oxidation
      • Checking wiring and component
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-2100: DVD Player. Signal Missing (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Signal missing
    • Replacing RTI control module
      • Checking the component
      • Replacing RTI control module
      • Verification
    • Information
      • Fault-tracing information
• RTI-3000: GPS Receiver Missing. Internal Fault. Permanent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • GPS-receiver: missing. Internal fault. Permanent fault
    • Replacing RTI control module
      • Replacing RTI control module
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-3000: GPS Receiver. Internal Fault. Intermittent Fault (1999-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• RTI-3000: GPS Receiver. Internal Fault. Permanent Fault (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing road traffic information module (RTI)
      • Replacing road traffic information module (RTI)
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-3100: GPS Antenna. Signal Missing (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Signal missing
    • Replacing GPS antenna
      • Checking wiring and terminals
      • Replacing GPS antenna
      • Verification
    • Information
      • Fault-tracing information
• RTI-4000: TMC Receiver Missing. Internal Fault. Permanent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • TMC-receiver: missing. Internal fault. Permanent fault
    • Replacing RTI control module
      • Replacing RTI control module
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-4000: TMC Receiver. Internal Fault. Intermittent Fault (1999-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• RTI-4000: TMC Receiver. Internal Fault. Permanent Fault (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing road traffic information module (RTI)
      • Replacing road traffic information module (RTI)
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-5000: Fm Multiplex Receiver Missing. Internal Fault. Permanent Fault (1999-2001)
  • Diagnostic trouble code (DTC) information
  • FM multiplex receiver missing. Internal fault. Permanent fault
    • Replacing RTI control module
      • Replacing RTI control module
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-5000: Fm Multiplex Receiver. Internal Fault. Intermittent Fault (1999-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Intermittent fault
    • Fault-tracing information
• RTI-5000: Fm Multiplex Receiver. Internal Fault. Permanent Fault (2002-2006)
  • Diagnostic trouble code (DTC) information
  • Internal fault. Permanent fault
    • Replacing road traffic information module (RTI)
      • Replacing road traffic information module (RTI)
    • Verification
      • Verification
    • Information
      • Fault-tracing information
• RTI-E001: Control Module Communication. Faulty Communication (1999-2004)
  • Diagnostic trouble code (DTC) information RTI-E001
  • Faulty communication
• RTI-E001: Control Module Communication. Faulty Communication (2005-2006)
  • Diagnostic trouble code (DTC) information RTI-E001
• RTI-E003: Configuration Fault. Faulty Configuration (2005-2006)
  • Diagnostic trouble code (DTC) information RTI-E003
• RTI-E003: Configuration Fault. Faulty Configuration (1999-2004)
  • Diagnostic trouble code (DTC) information RTI-E003
  • Faulty configuration (1999-2003)
    • Preparations
    • Checking resistance of control area network (CAN) cables
    • Checking short-circuit in CAN cables
    • Checking traffic load on CAN cables
    • Identifying fault causes in CAN network
    • Identifying a control module in CAN network
    • Downloading new software
    • Verification
    • Information
      • Fault-tracing information
  • Faulty configuration (2004)
• RTI-XXXX: Unknown Diagnostic Trouble Code (DTC) For The Current Control Module Version (1999-2006)
  • Unknown diagnostic trouble code (DTC) for the current control module version
    • Reading off diagnostic trouble codes (DTCs)