Diagnostic trouble code (DTC) information

Condition 

Fig 1: Identifying Left Temperature Damper Motor

Courtesy of VOLVO CARS OF NORTH AMERICA.

Diagnostic trouble code (DTC) CCM-0014 is stored if the control module registers too high a signal from the floor/ventilation damper motor.

Substitute Value 

• The control module does not allow the damper motor to be activated while the fault persists.

Possible Source 

• Short-circuit to ground in the signal cable
• Defective damper motor.

Fault symptom[s] 

• Air flow problem.