Tracking Initiated by Owner

The owner himself can initiate tracking of the vehicle by contacting the Service Center.

The following takes place: 

• The owner contacts the Service Center and identifies himself with a password.
• The Service Center establishes contact with the vehicle, that is, with the PHM, which enters Volvo On Call Plus service mode.
• The PHM sends a continuous signal regarding, for example, the geographical position of the vehicle. How often this is done, is determined by a message which is sent from the Service Center to the PHM. The time interval may differ, for example, from every 30 minutes to once a week.
• The tracking time is determined by the customer and the Service Center.
• The loudspeaker is switched off.