Fault-Tracing Information

It may be possible to remedy the fault by downloading new software into the control module.

If the disc is dirty the reader may have difficulty reading from the disc.

Check that the CD/DVD does not have any fingerprints, dirt or other items which may interfere with reading.

Problems may occur with a dirty CD/DVD

• Error message of unreadable disc is displayed on the screen.
• Diagnostic trouble code RTI-2000.

If the CD/DVD is dirty, clean the disc as follows:

• Spray ethanol-free washer fluid on the shiny surface of the disc.
• Give the fluid a few seconds to work.
• Carefully clean the surface with a soft fiber cloth or paper towel.
• Rinse the disc in warm water.
• Dry the disc with a soft, lint-free paper towel.

If cleaning the disc does not rectify the problem, try another CD/DVD in the reader.

Has the fault been remedied? 

• YES 

  OKAY:  Troubleshooting has been completed.

• NO 

  Refer to Replacing the Control Module