Extending subscriptions

When the subscription for Volvo On Call Plus is about to expire, the customer will be informed that it has to be extended. This is done via the text message "On Call Plus will soon expire" shown in the driver information module's (DIM) text window every time the car is started. The message starts to be shown 30 days before the subscription expires. The customer will be contacted by VOCP Service Center regarding extending the subscription before it expires. If the customer decides to extend the subscription, then VOCP Service Center will send a message to the customer.

The customer can then enter the activation code to extend the subscription.