WARNING: This page is about a different car, the 2022 Volkswagen ID.4 and 2021 Volkswagen ID.4. However, it is still accessible from the selected car via links, so may be relevant.
-- Press the cap -1- in the area of the -arrow- and release.
Courtesy of VOLKSWAGEN GROUP OF AMERICA, INC.
-- Loosen the cap -1- and guide out the retaining strap -2-.