How To Proceed With Troubleshooting [06/2020 - ]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Check if CAN communication DTCs are output.

   Refer to DIAGNOSIS SYSTEM [06/2020 - 12/2021] , or refer to DIAGNOSIS SYSTEM [12/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023] , or refer to DIAGNOSIS SYSTEM [10/2023 - ]

   Result

   Result	Proceed to
   CAN communication DTCs are not output.	A
   CAN communication DTCs are output.	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2020 - 12/2021]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2021 - 10/2022]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ] 

Result: 

A 

See step  5

1. Using the GTS, check for CXPI communication system DTCs.

   Refer to DTC CHECK / CLEAR [06/2020 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CXPI COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2020 - ] 

Result: 

A 

See step  6

1. Check for DTCs and note any codes that are output.

   Refer to DTC CHECK / CLEAR [06/2020 - ] 

   Body Electrical > Combination Meter > Trouble Codes 

2. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [06/2020 - ] 

   Body Electrical > Combination Meter > Clear DTCs 

3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the conditions indicated by the DTCs.

   Refer to DTC CHECK / CLEAR [06/2020 - ] 

   Body Electrical > Combination Meter > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output. (Fault can be simulated)	A
   DTCs are not output. (Fault cannot be simulated)	B
   DTCs are output.	C

Result: 

B 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2020 - ] 

Result: 

C 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [06/2020 - 12/2021]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2021 - 10/2022]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2022 - ]  

Result: 

A 

See step  7

1. Using the GTS, check for Vehicle Control History (RoB).

   Body Electrical > Combination Meter > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Make a note of the output Vehicle Control History (RoB).

   Result

   Result	Proceed to
   Vehicle Control History (RoB) is not output	A
   Vehicle Control History (RoB) is output	B

Result: 

B 

GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY [06/2020 - ] 

Result: 

A 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [06/2020 - 10/2022] , or refer to PROBLEM SYMPTOMS TABLE [10/2022 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [06/2020 - 10/2022]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2022 - ]  

Result: 

A 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

See step  13

Result

Result: 

NEXT 

END