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DTC B15CC-49: Backup Battery Internal Electronic Failure [04/2020 - ]: Procedure

WARNING: This page is about a different variant/trim than selected.
  1. CHECK DTC 
    1. Turn the power switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the power switch on (IG) and wait for 10 seconds or more.
    4. Turn the Techstream on.
    5. Clear the DTCs.

      Body Electrical > Telematics > Clear DTCs 

    6. Check for DTCs and check that no DTCs are output.

      Body Electrical > Telematics > Trouble Codes 

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

    Result: 

    NG 

    See step  2

  2. CHECK BUB (BACK-UP BATTERY) 
    1. Replace the BUB (Back-Up Battery) with a normal one and check if the same problem occurs again.

      Refer to REMOVAL [04/2020 - 09/2022] , or refer to REMOVAL [09/2022 - 11/2022] , or refer to REMOVAL [11/2022 - ]

      NOTE:

      The BUB (Back-Up Battery) must not be replaced while an ACN call is in progress.

      Refer to ACN CALL END [04/2020 - ]

    2. Clear the DTCs.

      Body Electrical > Telematics > Clear DTCs 

    3. Recheck for DTCs and check that no DTCs are output.

      Body Electrical > Telematics > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    PERFORM INITIALIZATION 

    Refer to INITIALIZATION [04/2020 - ]

    Result: 

    NG 

    See step  3

  3. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (telematics transceiver) with a new one.

      Refer to REMOVAL [04/2020 - 09/2022] , or refer to REMOVAL [09/2022 - 11/2022] , or refer to REMOVAL [11/2022 - 09/2024] , or refer to REMOVAL [09/2024 - ]

      NOTE:
      • The power switch must be off.
      • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION 

    Refer to DCM ACTIVATION [04/2020 - ]