Weather and traffic information cannot be obtained [09/2019 - 04/2020]: Procedure
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2023 Toyota GR Corolla, 2023 Toyota Corolla, 2022 Toyota Corolla, 2021 Toyota Corolla, and 2020 Toyota Corolla. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK COVERAGE AREA
- w/ Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic or DCM communication function coverage area.
w/o Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic coverage area.
OK
Vehicle is within coverage area.
Result
Proceed to OK NG
Result:
NG
MOVE TO WITHIN COVERAGE AREA
Result:
OK
See step 2
- w/ Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic or DCM communication function coverage area.
- CHECK SYMPTOMS
- Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.
Result
Result Proceed to Symptoms occur A Symptoms do not occur B
Result:
A
GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [09/2019 - 04/2020]
Result:
B
See step 3
- Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.
- CHECK SYMPTOMS
- Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.
Result
Result Proceed to Symptoms occur A Symptoms do not occur B
Result:
A
GO TO "UNABLE TO CONNECT TO CALL CENTER" IN PROBLEM SYMPTOMS TABLE
for Sedan: Refer to PROBLEM SYMPTOMS TABLE [09/2019 - 04/2020]
for Hatchback: Refer to PROBLEM SYMPTOMS TABLE [09/2019 - 04/2020]
Result:
B
REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to REMOVAL [03/2019 - 09/2022]
- Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.