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Voice Guidance does not Function [11/2018 - 08/2020]: Procedure

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  1. CHECK VOICE GUIDANCE SETTING 
    1. Check that the voice guidance setting is not off.

      OK

      Voice guidance setting is not off.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    CHANGE VOICE GUIDANCE SETTING TO ON 

    Result: 

    OK 

    See step  2

  2. CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - NAVIGATION ECU) 
    1. *1: Only for models with the vehicle identification number on the certification label ending with the character A.

      *2: Except models with the vehicle identification number on the certification label ending with the character A.

    1. Disconnect the G1 radio and display receiver assembly connector.
    2. Disconnect the G15*1 or H7*2 navigation ECU connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      G1-22 (SI+) - G15-6 (VOI+)*1 Always Below 1 Ω
      G1-22 (SI+) - H7-6 (VOI+)*2 Always Below 1 Ω
      G1-23 (SI-) - G15-7 (VOI-)*1 Always Below 1 Ω
      G1-23 (SI-) - H7-7 (VOI-)*2 Always Below 1 Ω
      G1-22 (SI+) - Body ground Always 10 kΩ or higher
      G1-23 (SI-) - Body ground Always 10 kΩ or higher
      G15-8 (SLD1) - Body ground*1 Always 10 kΩ or higher
      H7-8 (SLD1) - Body ground*2 Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [11/2018 - 02/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [02/2019 - 10/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2019 - 10/2022] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR