Touch Panel Switch does not Function [11/2018 - 10/2022]: Procedure
WARNING: This page is about a different car, the 2022 Toyota RAV4, 2021 Toyota RAV4, 2020 Toyota RAV4, and 2019 Toyota RAV4. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK MULTI-DISPLAY
- Check if there is any foreign matter caught between the display and exterior frame of the multi-display.
OK
No foreign matter is caught between the display and exterior frame of the multi-display.
HINT:
- If there is foreign matter between the display and exterior frame of the multi-display, the touch panel will remain pressed, preventing touch switch operation.
- Turn the ignition switch to ACC or ON with your hand touching the operating section, non-response may occur.
Result
Proceed to OK NG
Result:
NG
REMOVE FOREIGN MATTER
Result:
OK
See step 2
- Check if there is any foreign matter caught between the display and exterior frame of the multi-display.
- CHECK TOUCH PANEL
Result:
NG
CLEAN DISPLAY AND RECHECK TOUCH PANEL
Result:
OK
See step 3
- CHECK TOUCH SWITCH (OPERATION CHECK)
- Enter the "Touch Switch Check" screen. Refer to Check Touch Switch in Operation Check.
Refer to OPERATION CHECK [11/2018 - 10/2019] , or refer to OPERATION CHECK [10/2019 - 10/2022]
- Touch the display in the area where the switch malfunction occurs.
OK
A "+" mark appears at the touched position.
Result
Proceed to OK NG
Result:
OK
REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to REMOVAL [11/2018 - 10/2022]
Result:
NG
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [11/2018 - 02/2019] , or refer to PROBLEM SYMPTOMS TABLE [02/2019 - 10/2019] , or refer to PROBLEM SYMPTOMS TABLE [10/2019 - 10/2022]
- Enter the "Touch Switch Check" screen. Refer to Check Touch Switch in Operation Check.