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Black Screen [11/2018 - 10/2022]: Procedure

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  1. CHECK DISPLAY SETTING 
    1. Check that the display is not in screen off mode.

      OK

      The display setting is not in screen off mode.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    CHANGE SCREEN TO SCREEN ON MODE 

    Result: 

    OK 

    See step  2

  2. CHECK IMAGE QUALITY SETTING 
    1. Check that the screen color quality can be set.

      OK

      Setting is possible.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    SET SCREEN COLOR QUALITY TO NORMAL 

    Result: 

    NG 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [11/2018 - 02/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [02/2019 - 10/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2019 - 10/2022]